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I have windows xp and never had problem before, but now I get-- message could not be sent due to a connection problem

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  • Jeff Mar 14, 2011

    Can you describe what type of activity you were doing in the browser when the error message occurred? (E.g., Were you trying to send email from a web-based email service? Or submitting a form on a website?) And prior to the problem, did the browser open up normally? Any other problems with the browser besides this one error message?

  • kay_sugars Mar 14, 2011

    i was trying to email a friend when the message appeared, then i tried emailing me and the same message appeared. never had this problem prior to 3/13/11 pm. .....message is ... message could not be sent due to a connection problem

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So I assume you were using a web-based email service (such as Gmail, Hotmail, Yahoo) in your Firefox browser.

Have you tried sending email messages from that same webmail service while using a different browser -- such as Internet Explorer or Chrome? That would help to indicate whether there is a problem with your webmail account, or simply a problem with the Firefox browser.

Posted on Mar 15, 2011

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At what website are you getting this message in Firefox? I'd be happy to help.

Posted on Mar 14, 2011

  • Adam Olivero Mar 14, 2011

    I saw your comments above Kay. What email service are you using?

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