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CANNOT SLIDE ACROSS THE SCREEN TO UNLOCK THE IPHONE

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  • 59 Answers

Hi Carole,
Could you try restoring the firmware and trying it again?

If it still doesn't work, then probably your touch screen isn't working. You probably need to get your phone replaced. Get in touch with Apple Store to help you out with this.
If that's not the problem, then let me know. I'll be glad to help you out.

Please rate this solution if it helps you.

Posted on Mar 18, 2011

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if sliding your finger across the "slide to unlock" bar won't unlock your iPhone it's possible that your touch screen is (partially) broken.
Try a reboot first: Hold the Power-Button until the "Power off" slider appears. Hopefully you can slide that. If not hold Power and Home-Button for approx. 10 seconds until the phone is off.

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Your iPhone may occasionally lock up and become disabled,and Can not open it, it's possible to correct this problem with the two buttons built into the Mobile.


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iPhone setting:*
- Auto-Lock: 1 Minute;*
- Passcode Lock: On, require passcode immediately, after 15 min or 4 hours etc;*
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Scenario 1: Home screen is active with screen on*
1. Press power button for seconds until asked to '"slide to power off"
2. Slide to power off
3. press power button to turn on iPhone
4.*When asked to enter passcode, touch the "Cancel" key, then slide to unlock
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Scenario 2:*
1. On the screen of being asked to enter passcode, press power button for seconds until asked to '"slide to power off"
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4.*When asked to enter passcode, DO NOT touch any key on the screen, press power button for seconds until asked to '"slide to power off"
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6. press power button to turn on iPhone
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Notes:
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Go to a underground parking lot or a lift where 3G signal is weak, when 3G signal switches to "E" (Edge), passcode CAN be passed through following above steps
2. When no 3G or Edge signal, above steps don't work

Conclusion:
Seems passcode security is related to network status
Possible security hole under Edge

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I'm having the same issue, have you found any solution?

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Sounds like the digitizer for teh screen (the digitizer is what recognizes your finger touching the touch screen) needs to be replaced. It is a bit common with the iPhone and iPod Touch.

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Seems like the digitizer(which sense the touches) is not working. Replace with a new one and you'll be good to go

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It looks like you need a new LCD/digitizer which you canreplace yourself. Here's a guide on how to disassemble an iPhone. Maybe a tech savy friend can do it for you. If you want to have somebody else do it for you there are third party iPhone Repair Services.

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