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On PC720 Canon copier, cleared paper jam but when I try to copy Paper Jam symbol returtns and machine shuts off. What do I need to do?

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Sensor faulty
clean it or replace this sensor

Posted on Mar 16, 2011

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Posted on Jan 02, 2017

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Canon imageRUNNER 2020i left door paper jam error.how to reset Tried to clean everthying,and there is nor paper jam.


I have a Canon ImageRunner I seem to have a paper jam. The red light is coming on showing the jam in the upper section of the machine but I have cleared all the sections I know to clear. I have turned the machine off and back on the jam light is still on. I can't find the Manuel to see what the problem is. What should I do?

Nov 29, 2010 | Canon imageRUNNER 2020i Black and White...

1 Answer

I had a paper jam. Got the paper out, but now


Some printers won't reset the jam condition until you open a specific door or cover -- even if you've gotten the jam out, they think it's still there until you open that cover. Try opening and closing all of the machines doors and access points, and even pull out the paper tray and push it back in.

If the jam condition still isn't cleared, turn the machine off and back on with the main power switch.

Jul 05, 2010 | Canon PC-940 Black and White Copier

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Clear paper jam


may be there is small pice of paper inside just remove that.

Jan 20, 2010 | Canon FAX JX200 - Fax / copier - ink-jet...

1 Answer

PC720 says paper jam but, no paper jam exist,have tried ever thing in operator manual with no luck


Try hitting the reset button, turning it off and on, and opening then closing whatever unjamming mechanism there might be.

Oct 16, 2009 | Canon Office Equipment & Supplies

1 Answer

Orange warning symbol on my Canon PC745.


have a look for a piece of paper stuck over a sensor or a sensor flag broken or stuck, thats why it still thinks it has a paper jam in it

Sep 27, 2009 | Canon imageRUNNER 5000 Copier

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Alarm - paper jam slide platen left - but no jam - won't copy


the paper jam is more than likely in the fuser assembly. unfortunately you will need a service tech to come out and fix that issue.

May 27, 2009 | Canon Office Equipment & Supplies

2 Answers

Canon PC720 copier


Looking at the copier where the paper comes out of, there is a switch to open and close it. Pull up and look on the left side in the back. There is a little spring that comes off, or breaks, or the plastic that holds it on breaks. THIS CAN PAPER JAM THE MACHINE AND SEEM LIKE A MAJOR PROBLEM. ALL IT IS IS A LITTLE SPRING. Hope that is only your problem.

Dec 31, 2007 | Koutech Systems PC720 (IO-PC720) (IOPC720)...

2 Answers

Canon PC-795


The blinking light with the squiggle symbol is the display for a paper jam. Not sure a service manual will help in this situation other than to be a guide as to where the paper sensors are located. There are usually 3 or 4 paper sensors located in Canon PC copiers. The first sensor will be located between the paper pick up assy and the vertical rollers*(*which are located behind the door on the right hand side used for clearing jams). The second sensor is located under the toner cartridge just before the registration rollers. The third sensor (if present)is located at the entrance of the fuser assy (some models of Canon copiers have omitted this sensor)The last sensor is located at the exit of the fuser assy. I would suggest that you remove the cassette, verify that a piece of paper has not been partially fed or ripped in the pick up assy. With cassette out of machine, open right hand door & verify that there is no jam and check that the flag or arm of the sensor moves freely. Remove the cartridge from machine and again verify there is no jam and the registration sensor arm moves freely. If there is a sensor in front of the fuser assy, verify that it also moves freely. Finally, check for a jam and sensor movement at the exit/fuser. After checking all sensors, unplug the machine and plug back in. (Do this without the cassette & cartridge installed but with all the covers closed) This should give you an install cartridge & cassette message. Install cartridge first. This should give you the install cassette message. Install cassette. If you still get a jam signal when plugging the machine in without the cartridge or cassette, the most likely cause is a blown sensor.(rare, but I have seen it.)If this happens you would then need the service manual to disassemble & repair. I'll keep an eye out for your reply! Good Luck!!!

Jun 06, 2007 | Canon PC-795 Copier

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