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My Creative Zen M vision has quit turning on. Not working at all. It is frozen.

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Hold the power down for 30 sec. while attached to your computer. Then let it sit for about 15 minutes. Then unplug and re-plug the device and try to sync.

Posted on Aug 01, 2008

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1 Answer

My zen won't power off


Some ideas
  1. First, try a reset: Insert a paperclip into the reset hole at the bottom of the Vision
  2. Or, try running off mains power, not battery (in case you have a dead battery)
  3. If you're able to get in to the system, try going into Recovery Mode (see below)
Otherwise, if you have a dead unit, consider returning it to the place of purchase, or contact Creative to get your machine repaired. If the Zen is less than one year old, you should be able to get it repaired under Creative's warranty. For details on how to do this, go to uk.europe.creative.com/support/warranty , or you can call +353 1 4333200.

Jul 23, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen vision :m 30gb wont turn on


if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.

Apr 03, 2009 | Creative Labs Zen Vision Digital Media...

1 Answer

Creative Zen Vision M frozen on the start up screen


Hey guys, I've had the same problem for over 2 years. Guess what? I fixed it today!! It is indeed a hard drive issue. I recommend following a guide to disassemble your zen. (Remember, this is only if you dont have any other choice) When you disconnect your hard drive, plug it right back in there pushing hard on it to make sure it is connected completely. IF that does not work, this is the final resort.

I did this and it worked. Normally you arent supposed to ever do this to any kind of hard drive. But why not? since it is already broken. lightlyish hit it a few times, and take the end of a screw driver and stick it in the hole on the end of the hd and pry it loose a tad. you arent trying to pop it open, just givve it a little breathing room. Worked for me, normally it shouldnt. But no one seems to be sharing anything so hopefully this helps someone some time in the future.

Mar 30, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Frozen


You'll need to trouble-shoot your Zen. For detailed instructions on how to troubleshoot your Zen, click here. You may also need to replace your Zen's motherboard.

Aug 16, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Frozen!!!!


Format your hard disk and try to see if you have a problem with one of your files which migh be causing it

Aug 16, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My creative is frozen


Hi you can try going to Creative's website and downloading there Creative MP3 Player Recovery Toolsoftware and what that does is update everything and most of the timeit will fix what the problem . I would try that first.

Ihope this helps

Jun 07, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision M, Frozen


there is none if the company are selling faulty goods . Just fooling customers

Jan 01, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Freezes everytime I turn it on


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 20, 2007 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

CREATIVE ZEN VISION MZEN VISION M TECHNICAL SUPPORT


read this:
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 12, 2007 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Stuck with my creative zen


There's a little area at the bottom that says, reset, you take a thumbtack, and just pop it in! It will be back to working condition without losing files with no problems!

Feb 06, 2007 | Creative Labs ZEN Vision:M Digital Media...

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