Yes. The solution should be simple. The radios are possibly not set to the same interference eliminator code and/or Qt filter setting. Here is a link to the user guide: http://www.giantintl.com/RadioPDFs/Outdated%20Manuals/T56XX_57XX_User_Manual_E.pdf
You will find the programming instructions begin on page 21.
The frequency, code and Qt filter must be set identically on both radios. For simple basic operation set the code and Qt filter to zero (off).
Best regards.
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