The hand sets probably need to go through the 'registration' process with the base station. Look up the steps on how to do this in your manual.
One thing that the manual sometimes does not highlight clearly is that first you need to press and hold down a button on the main base station for a while until it beeps. Then you can go through the menu on the hand set to complete the registration process.
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I get the same problem with my Uniden. Seller said batteries but it happened on multiple handsets. I purchased another of the same model so my extra handsets would work and I get the same problem. I am buying ANOTHER phone - different brand - and if it still happens I know it is Time Warner. (most problems are with them anyway - they blew my 60" TV and would take no responsibility. Too bad they have a monopoly.)
A very competent person called Rylee Smith sent me the entire manual as an attachment, quick and easy to download. Do tell him I appreciated the work he put in. I accidentally "rejected" his solution, but didn't mean to. Am a "silver surfer" (aged 73) and had never sought internet technical advice before, so I owe him an apology Elisabeth Hayes
hi how are you.... doesn't it get annoying when no one will help....I will!....just click the link below to take you to a website where you can access the instruction manual....any other questions don't hesitate to ask me...cheers.
I have replace my doro batteries with Duracell rechargeables, just make sure you fully charge them before you put them in the handset. If you find after a time that the charge goes again, charge them again (in the charger you buy when you buy the batteries)! Hope this helps. PS, do you know how to turn the answering machine on?