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We have a LaserJet 5500 in which a part is broken, no description or part number being available in service manual. It shows the part in figure 8-11 of the service manual, but no further information is provided, i.e. description or part number. It is a small plastic piece and is depicted in figure 8-11, being the part directly below the #5 sub-assembly. Can anyone please help? I have made phone calls in attempt to find a solution but nobody has been able to answer my question at this time. Thanks!

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  • HP Master
  • 1,915 Answers

There are some parts that are just not available period. I work for an HP service partner and I have had HP contact me trying to find some of these unlisted parts. Your best bet is to try and find a dead unit you can buy for parts, or check with a local service center if they happen to have a 5500 sitting derelict that they will canibalize a part off of.

Posted on Mar 14, 2011

  • jeremy_conaw Mar 14, 2011

    Thank you. I unsuccessfully tried one local place but will keep looking.

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6ya6ya
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A quick look on the internet told me that this is probably a HP ColourLaserjet series printer/copier, and have proceeded on this basis using the 5500 model. This particular code crops up on several models and the explanation is given below:
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While printing from the USB Port sometimes slow printout/data transfer will result in slow printing of print jobs. or The printer might be printing slow , pausing in between print jobs , or intermittent printing. The symptom solution is mention below, read and follow the instruction.

Solution 1

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