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I have a laptop with windows xp style ,purchased b4 4 yrs.now only i have to attach a web cam which is not working

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Any error message?

Posted on Mar 14, 2011

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Posted on Jan 02, 2017

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Web cam does not work after a company put windows xp on when it came with windows vista the web cam program is Quick Play


Hello visit your pc`s homepage, to download the webcam driver.

The quick play software should also be available there.

ALL drivers are lost when a new install is made, and the vista driver does not work with windows xp.

Good luck

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Uninstall your web cam driver and install again, bay your cam driver is occur or corrupt,

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Since the lapttop is new and under warranty please do not try to do much but contact your nearest HCL service dealer to sort out the issue. Your sales dealer should have made it clear to you after installing all the softwares to your satisfaction.
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Web cam is not working


You probably need drivers for your web cam.

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My web cam


Hi,

You can download the drivers from GENUIS's site:

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Hope that helps!

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