Question about Ecoquest Fresh Air Air Purifier

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I have no power to my Fresh Air by Ecoquest. I've taken it apart and all connections seem to be in place. Still nothing when pushing the reset or power buttons. Any advice?

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Remove the filter on the back. On the outer edge of the filter frame, you will see a plastic tab. This tab is a safety switch and if it's not making proper contact with the trigger of the unit, it will not power up. Push the tab section of the filter frame snugly in first and then the remainder of the filter frame. That should solve your problem. It that doesn't solve the problem, check for a blown fuse, The fuse holder is on the back of the unit.

Posted on Mar 14, 2011


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1 Answer

Perform cleaning on EcoQuest Fresh Air won't go away after pushing reset button

If you did not thoroughly clean the contacts for the ozone plate, the "Perform Cleaning" light will not reset.

May 05, 2012 | Ecoquest Fresh Air Air Purifier

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My EcoQuest fresh air was working fine over the weekend and then just stopped working. Is there a fuse or something or what is the best way to troubleshoot this problem?

There is a fuse (the small square insert at the back of the machine; push it in to release then pop it out.) Before checking the fuse, make sure the plug is firmly pushed into the back of the machine. Also make sure the wall outlet is working. Then check the fuse. If it's burned, replace it with one EXACTLY the same, usually available at an auto parts store.
Before inserting the new fuse, remove the protective cover on the back of the machine, remove the lint screen, and look inside to see if you can detect any obviously loose or corroded wiring or parts. If you can see nothing wrong insert the new fuse. If nothing works, you'll need to call the company.
Vollara (new name for EcoQuest) customer service is 800-989-2299. Ask for repairs. You may give #16618 as your dealer referral number if you aren't in touch with the registered dealer who sold you the machine. They'll explain your options.

Jan 24, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

My fresh aire eco quest will not turn on. checked fuse its fine. LCD panel was fading for last week. now will not turn on at all.

Check the wiring connections - there is also a green broad 'band' that connects the LCD screen. Make sure that it is plugged in. Will be hard to reach - use gentle needle nose pliers if it is hard to reach. U may need to wrap the insides to make sure that you don't harm the harness. Also ck to make sure that all electrical wires are connected securely. I am just an owner of 3 who has taken them all apart to fix them.

Oct 13, 2009 | Ecoquest Fresh Air Air Purifier

3 Answers

Replaced RCI Cell 2 times, light still doesn't come on

The U.V light is inside the RCI cell. If you replace the RCI, it has been ok. Please don't mind the screen display.

Oct 09, 2008 | Ecoquest Fresh Air Air Purifier

6 Answers

Fresh Air: Replace the plate

I found this link to get parts for it:

Ecoquest can support the product for you as well regardless of who you bought it from.

Oct 06, 2008 | Ecoquest Fresh Air Air Purifier

2 Answers

Power dont come on

Some of the older units did have some trouble with the connection for the power cord. Try to push in the power cord all the way and wiggle it a little bit. If it still doesn't come on the unit needs to be serviced.

The FreshAir has a 3 year factory warranty. Make sure to have the unit registered, or have an invoice showing your purchase date.
You can call EcoQuest support at 1-800-989-2299

Let me know if you have more questions


Aug 04, 2008 | Ecoquest Fresh Air Air Purifier

1 Answer

Reset button

I found a place on the internet that allowed me to down load a user's manual. It solved my problem. Thank you anyway.

May 10, 2008 | Ecoquest Fresh Air Air Purifier

1 Answer

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HURRY - you are still within your warranty period. Call EcoQuest for support.

Jan 30, 2008 | Ecoquest Fresh Air Air Purifier

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