Question about Dimplex DS5598 Mid-Size Heater

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The bulb was out so I replaced it but the new one is not lighting up,I can hear the motor going for the flame effect but I hav'nt got any light,have tried 3 bulbs,what shall I do next?

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  • Master
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Well, Shirley, you have quite a mystery here. I suspect that the flame affect circuit may have cut out. Turn the Master ON/OFF switch to OFF and unplug the unit for 12 to 15 minutes. Doing this will give he unit a chance to reset itself. If that doesn't solve your problem contact Dimplex USA, Technical Service 888-346-7539 for further advice.

Posted on Mar 14, 2011

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Dimplex dakota heater is working but flame effect is not its led I think not bulbs.


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Can I operate the flame effect on the fire without the heat?
All our Optiflame and Opti-myst fires can be operated on a flame-effect only setting, as can the flickering flame effect on our freestanding bar fires.

Is the flame effect expensive to run?
No, to run the flame effect involves powering light bulbs and a small electric motor and in most cases costs no more than a couple of pence an hour. Some of our fires have LED lamps fitted which are even more energy efficient.

Some have bulbs, some have LED.
Example calculations:
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Optiflame lightbulbs for sale. Remove the coals and check for bulbs.
https://store.gdcgroup.co.uk/dimplex/products/index.htm?product_code=FP03022

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