Question about HP LaserJet 3600n Printer
If your getting a solid black pages when using your HP Color LaserJet 3600, it might caused by faulty driver or damaged cartridge. There are some ways to check if this is a software or hardware problem. Try to reinstall the driver you may also try to print a self test. Here are some recommendations that you can use to correct the problem.
1. Unplug the cable that you used to connect the computer to the printer.
2. Please plug the power cord of the printer to a working power outlet.
3. Now try to print a self-test to determine if the problem is related to the printer. By doing a self-test you can determine if this is a printer issue or a driver issue.
4. If the machine still prints black pages, you need to replace the toner cartridge. A damage or faulty cartridge my cause the problem.
5. You could also try to remove all the accessories (cartridges, memory or I/O board) and try to print a self-test again.
6. Just to make sure that you don't have issue with the software side, I recommend to reinstall the driver.
-->If your still encountering the same problem, the printer may need to be serviced.
Hope it helps.
Thank you for using FixYa.
Posted on Mar 14, 2011
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Posted on Jan 02, 2017
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