Question about Microsoft ARC Mouse

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My arc mouse doesn't work... the green light come on and fades out after about 14 seconds... the manual says if the batteries are getting weak, the light should go red... the transponder is also very warm... (almost "hot')

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SOURCE: green light comes on for

Try switching ports and try using it on another computer and check if it works or not. If not then replace it

Posted on Aug 28, 2011

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Green light comes on for 20 seconds then goes off and mouse doesn't work Microsoft Arc Mouse 1349


Try switching ports and try using it on another computer and check if it works or not. If not then replace it

Jul 27, 2011 | Microsoft ARC Mouse

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I bought a microsoft arc mouse, wireless, with a USB transmitter, just a month ago and it was working perfectly, then suddenly and i mean SUDDENLY, stopped working, no reason it just happened, the light...


Hello, have you tried changing the batteries in your mouse? They are probably dead or dying and that is why it is not working. Also, try restarting the computer. If you cannot even use a regular wired usb mouse, there may be something going on. Try changing the batteries, restarting the computer, and using a regular usb and a regular PS/2 mouse.

Thanks for using FixYa!

Jul 24, 2011 | Microsoft ARC Mouse

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My microsoft arc mouse just stopped working after 2 weeks of usage. It looks like it couldn't connect to the receiver, i've changed batteries, indicator turns on, and fades off in a second and nothing...


If it is only two weeks old, return it under warranty.
You have done what is reasonable to get it to work, and the only thing I could suggest is to make sure the new battery is a good one.
It is not reasonable to have to do more on a new item.

Feb 08, 2011 | Microsoft ARC Mouse

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When I put in new batteries, the green light comes on... but, within seconds, the light gradually fades away. so... no mouse. how to solve this issue?


same too with my mouse!!! its driving me mad... green light appear but u just cant use it! and after the light will fade...

Oct 30, 2010 | Microsoft ARC Mouse

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Arc mouse - click a window, everything fades to the back


my arc mouse just quit working, Try putting it in the freezer with the USB. Leave it in for a while. when you take it out, it should work. it did for me

Jul 11, 2010 | Microsoft ARC Mouse

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The mouse won't work at all. I've plugged the usb into all the ports and it just won't work. It won't move scroll or click. The green light comes on then gently fades away. The batteries are new and I've...


The light is supposed to go dim after few seconds. it's not lit all the time. So it works propperly.

2 of my arc mouses stopped working too after 6-12 months and i got new ones but now after 4 months with the new ones, they failed too.

The problem is within connection between USB-device and mouse. the USB device gets overheated and destroys it self in extensive use.

Get it back to store and swap it to new one.

Jun 17, 2010 | Microsoft ARC Mouse

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Microsoft ARC mouse bug


have the same issue wen i am trying to install arc mouse and even tried the current firmware.........still no luck !!

Dec 27, 2009 | Microsoft ARC Mouse

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No mouse response with arc mouse


I had a similar problem: brand new arc mouse. Used it with the supplied batteries which ran out of juice yesterday. Put new batteries in this morning and the cursor wouldn't move at all. Tried every port, other computers etc but nothing. The tranceiver was connecting fine and being detected. The mouse was showing the green light as it should when you unfold it.
In the end i uninstalled intelipoint and was about to take the mouse back to the shop where i bought it. I gave it one more try and it worked!
So to cut a long story short - just try uninstalling the microsoft mouse software. Hope that works for some of you.

Mar 17, 2009 | Microsoft ARC Mouse

1 Answer

Fades in and out


Sounds like the batteries are weak and need to be replaced. Hope this helps. Bud

Nov 27, 2007 | GE Optical 98802 Mouse

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