Question about Home
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
does your scale have an orange SET button and a button with a triangle (or arrow) below the display?
Try this... make sure the scale is turned off. (and you are not standing on it)
Now press the SET button.
2 arrows should appear on the display. use the arrow/triangle key below the display to make changes and the SET key to choose.
If you have the same scale as me, you are prompted to chose Adult/Child followed by Male/Female, and finally input your height in feet/inches by pushing the arrow/triangle key until the display shows the desired height.
Press SET to finish and step on the scale like you usually do. It will now show your weight followed by your body fat %.
Hope this helps you!
Posted on Jul 14, 2009
sorry no, i don't have a sltn. however i recently experienced the same issue w/ my tanita innerscan. i've just notified Tanita's customer service... have you had any progress?
Posted on Jan 10, 2010
I have a tanita body composition scale BC-534. It suddenly stopped working. I have new batteries. Is there a way to reset the digital disolay?
Posted on Jan 20, 2010
I had the same problem with the error message coming up and emailed Tanita. The regional representative contacted me by email. He had me check with new batteries and clean the contacts. Then he cross-referenced my model and lot numbers and said that my scale was still under warranty and if it met the warranty criteria would be replaced. Tanita has a 10 year warranty on this scale and my scale was 5 years old. He gave me an RMA# to submit with my receipt and about 10 days later I had my replacement scale!! Fantastic Customer Service! Thank you Tanita!!!
Posted on Jun 17, 2010
Tips for a great answer:
Mar 23, 2012 | Tanita BF 350 Pro Body Composition...
May 09, 2011 | Tanita BF 350 Pro Body Composition...
Jan 29, 2011 | Tanita Digital Body Fat Scale with 2...
"not to place it in wet rooms and remove
the batteries if stored for a longer time period."
When I said it was in a bathroom (isn't that where everyone keeps their scales) NOT a wet room - they said any bathroom is classed as a wetroom!
When I said how can you tell if the batteries are just about to run out (that's what seems to trigger the fault) I had no reply; and when I asked how long is a "long period of time" - 2 weeks/ 2 months (we used to use ours every 1-2 weeks) again no reply to this question.
Now out of warranty after 5 years Tanita suggested it I didn't follow either of these instructions above (in the manual, but not defined) then I only have myself to blame. They did suggest one remedy was to:
out the batteries.
short-circuit between (+) and (-)with a piece of wire.
the batteries back and try it out.
If that doesn't work, you simply have to
discard it. "
Personally I don't think this is satisfactory and I won't buy Tanita again. Scales should last much longer. They should make any warnings clearly defined - especially based on the number of times this happens according to reports from users on internet.
It seems this is a well known fault and I would thus suggest scales are not fit for purpose over longer term. Tanita should own up to this and stop avoiding their responsibilities.
Should you not keep in the bathroom, use every few days, and replace batteries before they get too low - then these scales are great (well they were for the first 5 years!)
Dec 25, 2010 | Tanita BC-533 InnerScan Body Comp Scale
Aug 24, 2009 | Tanita 1479V - Digital Pocket Scale /...
Mar 26, 2009 | Tanita BC550 Innerscan Body Composition...
Mar 13, 2009 | Tanita 2204 Body Fat Scale
Nov 21, 2008 | Tanita Digital Body Fat Scale with 2...
Sep 21, 2017 | Home
202 people viewed this question
Usually answered in minutes!