Question about NEC Computers & Internet
The RAM in the laptop is faulty and needs to be replaced. What you can do is open the bottom where is will be marked (M) for memory or (R) for RAM. It depends on your model you have. (K) is for keyboard removal. Note since you haven't stated which model you have the RAM could be under the keyboard then you would have to remove the keyboard screws on the button.
If this is a newer laptop then the RAM is on the bottom just remove the screws and place those screws on a white paper or better yet in a paper cup. One of the biggest issues I see it a lot of techs loose the screws when they take apart the laptop. This way you know where they are. Also good to mark the paper which screws they are for too.
Now remove the RAM with the power off and the battery out. Take one stick out and try it again. See if you still get that error. If you don't then you know which one is bad and need to be replace. Note most of the newer and prior laptops video memory was shared RAM meaning it used the same RAM on the main system.
Now if you only have one stick of RAM in the system and it's bad then you have solved your problem. Just replace that with the right RAM. If you don't know which one to buy go to the maker of the laptop web site and look up your model by code serial number or service tag number.
Posted on Aug 01, 2008
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Posted on Jan 02, 2017
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