Question about Hotpoint HSS25IFMCC / HSS25IFMWW Side by Side Refrigerator
YESTERDAY THE SERVICE TECH REPLACED THE FOLLOWING PARTS, WR51X1055 HEATER & BRACKET ASSEMBLY AND WR55X10552 BOARD ASM MAIN DOMES. THE UNIT IS STILL NOT WORKING PROPERLY, NOT COOLING OR FREEZING.
Was the unit completly defrosted? Did the tech check to see if the compressor came on? Also, when the board is replaced, depending on the unit, there are wire to be cut so the board will work with that particular model. Check to see if the compressor is running first. then make sure the unit was defrosted. the other problem could be one of the thermistors deffrctive that control the defrost..
Posted on Aug 30, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
So first thing you try is , perform, manual defrost reset procedure.---------
The manual defrost reset procedure is as follows : ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. Then check,if same frost is getting collected, then its defrost problem,. If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. IN YOUR case, defrost thermostat is already got replaced, so ignore thermostat, but other two possibilities needs to be checked.----------You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.
Sep 19, 2011 | GE Refrigerators
Jul 21, 2011 | Whirlpool Refrigerators
Jun 10, 2011 | Hotpoint HSM25GFRSA
Nov 24, 2010 | GE GSH25JSTSS Stainless Steel Side by Side...
Nov 09, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator
Aug 14, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator
Mar 17, 2009 | GE PSS25MGN Side by Side Refrigerator
Jan 02, 2009 | Amana Refrigerators
Aug 12, 2008 | Refrigerators
Apr 08, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator
123 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: