Question about Hotpoint HSS25IFMCC / HSS25IFMWW Side by Side Refrigerator

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REFIGERATOR AND FREEZER NOT WORKING

YESTERDAY THE SERVICE TECH REPLACED THE FOLLOWING PARTS, WR51X1055 HEATER & BRACKET ASSEMBLY AND WR55X10552 BOARD ASM MAIN DOMES. THE UNIT IS STILL NOT WORKING PROPERLY, NOT COOLING OR FREEZING.

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Was the unit completly defrosted? Did the tech check to see if the compressor came on? Also, when the board is replaced, depending on the unit, there are wire to be cut so the board will work with that particular model. Check to see if the compressor is running first. then make sure the unit was defrosted. the other problem could be one of the thermistors deffrctive that control the defrost..

Posted on Aug 30, 2008

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Freezer is not defrosting properly , I already change the thermostat, my refigerator model is TBX74UL01 OR TBX74UB01.


If the thermostat is replaced, but still its not defrosting, then two possibilities, either weak defrost heater,Heater is the part which heats and it defrosts, if the heater gets weak, then unit will not defrost properly.And it will take more time to defrost, and till that time, again frost gets collected.---------- But if defrost heater is ok, then problem is defrost board.The defrost board is the part, which controls both thermostat and defrost heater.-----------
This problem is called defrost problem.-------------

So first thing you try is , perform, manual defrost reset procedure.---------

The manual defrost reset procedure is as follows : ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. Then check,if same frost is getting collected, then its defrost problem,. If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. IN YOUR case, defrost thermostat is already got replaced, so ignore thermostat, but other two possibilities needs to be checked.----------You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

Sep 19, 2011 | GE Refrigerators

1 Answer

Refigerator not getting cold freezer seems to be freezing


Its defrost problem.---------- The unit is not defrosting on time.--------. First try manual defrost reset procedure. The procedure is as follows: ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. Then its defrost board problem. -------------
If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site.-------------
This will help.Thanks.Helpmech.


Jul 21, 2011 | Whirlpool Refrigerators

1 Answer

Fridge and freezer are set at 7 and the fridge is cool but not cold and the freezer has not been able to freeze a box of freezepops that have been in (2) days, The back wall of the freezer has frost...


http://www.partselect.com/PS303781-GE-WR51X10055-Defrost-Heater-Bracket-Assembly.htm?SourceCode=1&ModelNum=HSM25GFRASA

WR51X10055 is the part number of the defrost heater and bracket assembly. Item #230 in the diagram. On this unit it is a plug in unit.

It is relatively easy to replace. Remove food from the freezer section, remove shelves, remove back panel. Unplug refrigerator. Defrost the unit by either leaving the door open to the freezer section or you can hurry it up with a hair dryer. After it is defrosted, plug in the new defrost unit, plug the frigerator back in and reattach the back panel, shelves and food.

Jun 10, 2011 | Hotpoint HSM25GFRSA

1 Answer

We have had sears tech's here 3 seperate ocassions. They replaced a circut board, thermostat, and heater on 3 seperate occasions. Today I noticed the refigerator getting warm, looked and the freezer side...


you have an airflow problem in the freezer. Is something blocking the vent in the freezer compartment? cold air is produced in the freezer section and flows to refrigerated side through air vents. If they are blocked, the air cannot flow from the freezer and it will freeze over. Not a major problem, just move your stuff around.

Nov 24, 2010 | GE GSH25JSTSS Stainless Steel Side by Side...

2 Answers

Refrig. is about 4-5 years old and regrig side stop getting cold then the freezer followed suit-not getting cold. what should i do


Look inside the freezer on the back wall. If there is ice on the back wall the defrost heater and defrost thermostat are the usual suspects. They are both in the freezer behind the back panel.
Look for a deformed defrost thermostat. The glass heater will look burned. Both can be checked with a meter set for continuity. No continuity equals a bad part. Remove the wires from the parts before checking or a false reading will occur.

Nov 09, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

GE side by side refrigerator. Fridge side not cooling - help!


Hi, they have changed lots of parts, were they defected, did they tested parts for faults or they just change parts, because it's available, there's always a reason why a certain part, go bad. so far you change most of parts in ref. check refrigerant (gas, freon) pressure, check compressor, for faulty suction and high side valve, it's possible your compressor loosing efficiency. or say if compressor normally pump 50 psi. now it's pumping 40 psi. is the refrigeration cycle balance ? is there restriction in your ref. system? is compressor running long enough? plug on ref. let it run for 1hr, listen to compressor for any clicking sound, fans and everything else could be working, be compressor not, compressor could be short cycling (not working long enough) also check voltage in receptacle(outlet) with digital multi-tester, get accurate voltage reading, let me know, could also be a faulty circuit breaker in house (building) not your ref. let me know, system could have very slow refrigerant leak, you could have a very small (slow) gas leak, that's why your refrigerator get hot first, then your freezer, there's a condensate line (loop) that passes through, ref body, close to doors to prevent door gasket from freezing, after few years sometimes develope leaks, cause by rusting. it's very possible there could be small leak in your system. let me know what happened.good luck.

Aug 14, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

GE PROFILE SIDE BY SIDE MOD PSS25MGN - NOT COLD - FOOD THAWING!


Sounds like a main control board defective .The one on your refrig WR55X10552 , is on a recall list .
http://www.scribd.com/doc/13371507/Ge-Motherboard-Concession-Letter
The new part number is WR55X10656 . I would suggest calling GE , to have them come out and check , as this part and labor , should be covered , as stated by the letter .

Mar 17, 2009 | GE PSS25MGN Side by Side Refrigerator

1 Answer

MOTHERBOARD SHOT ON GE REFRIGERATOR/ TOP-FREEZER


Mine too.
Paid $300 to the GE tech to replace WR55X10552 is the Mother Board number
It took him 5 minutes to figure it out\change it and he left the 6th minute
cannot believe they charge $50 a minute
What a rippoff
This happened in the 6 and half years of the ownership of the Refrigerator

Aug 12, 2008 | Refrigerators

1 Answer

GE side by side refrigerator defrost problem


CHECK THE DEFROST HEATER FOR CONTINUITY. IF IT IS O.K. CHECK THE ELECTRONIC CONTROL FOR A FAULTY SOLDER CONNECTION ON THE DEFROST RELAY. THE ELECTRONIC BOARD SHOULD BE LOCATED ON THE BACK WALL OF THE REFIGERATOR BEHIND AN ACCESS PANEL.

Apr 08, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

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