Question about Acer TravelMate 6493-6899 6493-863G32Mn 6493-863G32N 6493 Ser (BAR5560LH8)

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I try to open acer crystal eye webcam but little box opens up that says Camera no found!

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Firstly you need to establish wether or not your camera is being detected by your operating system.
To do this, (assuming you are using Windows) right click on 'My computer' and select 'hardware-device manager' from the drop-down menu. You can also select 'device manager' from within 'control panel'.
Check in your device manager to see if your camera is listed. It should be listed under 'sound, video & game controllers'. If your crystal eye is listed but has a yellow dot next to it, or if there is an 'unknown device' listed with a yellow dot next to it, it means that you will need to reinstall your webcam software.
Click on the following link to download you webcam driver if needed:

Let me know if you need further assistance.

Best wishes,

Posted on Mar 14, 2011

  • 1 more comment 
  • dieudonne ndaya May 17, 2013

    my webcam is listed in my device manager but it does not have an icon on the desktop to open it

  • Graeme van Malsen
    Graeme van Malsen May 17, 2013

    You need a software program such as Yawcam to operate your webcam. Windows does not have bundled webcam software. You can download Yawcam and use it for free by clicking on the link below:

  • Graeme van Malsen
    Graeme van Malsen May 17, 2013



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