Question about Dell 962 Photo All-In-One InkJet Printer

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Dell 962 printer

I get a "remote fax error" when trying to send a fax. The sending fax machine just gets a dial tone and the fax will not be transmitted because my machine will not allow it to?????

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Remote fax error means there is something wrong on the receiving end, not with your fax.
It could be that it can't negotiate the handshake with your machine (that static noise it makes when it first connects).
Or it's not set to a receive mode.

Have you tried just calling the remote fax with your phone to see if you can hear that it is in a recieve mode (you'll get the static) or that it's not going to an answering machine by mistake (a common problem)

Posted on Aug 01, 2008

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