Question about Samsung Refrigerators

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I am from New Zealand and have a Samsung side by side fridge. Model no SRS585HDSS. The fridge compartment seems to have stopped refrigerating. I did notice it make louder than normal whirring sounds a couple days prior to it stopping. I was told that by pressing the power freeze buttons simultaneously for 10 seconds would force it into a diagnostic mode. I did that with the display turning off except for one lone flashing blue segment coming up. It beeped 29 times and then returned to normal operating mode. The evaporator coil fan is running and the freezer side works fine but the fridge side is not refrigerating at all. Before I start removing panels I would like to know if you have had others share similar issues and if there is an easy fix before I start to remove panels. A wiring diagram and/or a mechanical schematic would be fantastic. Regards Earl Ropata Christchurch New Zealand

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

fridgetech
  • 473 Answers

SOURCE: refrigerator compartment not cooling

If you are sure the fan in the freezer is running and you don't feel any air flow out of the top middle vent inside the fridge section, then the damper motor must be bad. The damper motor is behind that vent cover inside the fridge section.

Posted on Nov 16, 2007

Techsim
  • 59 Answers

SOURCE: Amana BX22A2W - freezer works, fridge not cooling

Check the damper in the top back of the fresh food section. make sure that it is open and air is coming through it.

Posted on Nov 02, 2008

  • 146 Answers

SOURCE: Evap fan stops running/low cooling, Unplug Frig Evap fan runs

Is there anything obstructing the fan area, ice build up ? It is normal for your freezer to get warm if evap fan is not working, it is essential for it to work :) A defrost cycle should kick on a timer or as needed (adaptive) and there should not be excessive frost buildup that it blocks your evap fan. I would have suggested you unplug your refrigerator for about 10 minutes and see if that resets your control board - if not, then you will need service - either replacing motor assembly or a faulty control board.

Posted on Aug 22, 2009

Testimonial: "Thanks for your help. The control board was faulty. This is what I suspected but I wanted a second opinion before buying the board. "

Sea Breeze
  • 4654 Answers

SOURCE: Compressor & Evap. Fan both work for 12 hours then evap stops

I believe that because defrost is done by the mother control board this is why this is happening the part of the board that controls defrost is malfunctioning and the only way to resolve the problem is to replace the mother board part number WR55X10656 You can find the replacement board at these places below. Sea Breeze

http://appliancepartsse.blogspot.com/

http://appliancepartsse.blogspot.com/

Posted on Aug 25, 2009

Testimonial: "You were right, thanks for your help. The control board was bad. That is what I suspected, but I wanted a second opinion."

tbreeze47
  • 3083 Answers

SOURCE: Sub-Zero Model 690 S Refrigerator

The following blog may be of help to you, and suggests that thermisters may be the problem:
http://www.applianceblog.com/mainforums/refrigerators-freezers/3937-sub-zero-model-690-refrigerator.html
This makes sense, especially since it's your last error code.
If the unit has a damper, it could be frozen or stuck, but that's the only other thing I can think of to check.
Good luck, and hope this helps.

Posted on Nov 27, 2010

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I think this problem may already be resolved in some manor because of the date of post. Posts should expire after an unreasonable time period.

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