Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune erased itself. i have no more music on it but it shows it has something on there whe i plug it into my friends computer. I am currently in afghanistan and do not have the software is there a way to fix this issue?

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I would try rebooting the zune first by holding the left arrow button and the top of the center pad button down at the same time for about 5 seconds. Sometimes just letting the zune reset itself can clear up the problem.

Posted on Mar 15, 2011

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Hi.

If you can see your Zune as an external drive when it's plugged into your friend's computer, there is a possibility that you can recover something with a data-recovery programme such as Recuva (http://www.filehippo.com/download_recuva/). Save to the hard-disc and check the files for damage. Then try to rewrite to your Zune.

Best of luck,

ChrisPZA.

Posted on Mar 14, 2011

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Wheni was listening to my zune musics it just froze and now it wont turn on?


First step is to let it drain completely and then plug it in once fully dead to see if it resets itself and clears the problem. If that doesn't work the next step
Soft Reset: Plug it in to the computer. If the computer recognizes it you can likely reset it. to do that push and holding the back and up buttons together.
Hard Reset: this will erase the information on your zune and restore it to factory settings with no information on it. Your information will be re-synced when you plug it back in to your comptuer.
http://www.zune.net/en-US/support/zuneplayers/solvingproblems/reinstallplayer.htm

Nov 16, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I just bought a zune mp3 32 GB model 1402 at a pawn shop. It had music on it when I bought it. I plugged it into my car stereo right away. Later on, a few hours ago, zune just went black and it states...


Does device manager recognize it as anything? Even some generic name like "usb composite device" or something like that? Or does it say Zune or something else?

Mar 06, 2011 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

How do i get my music from my 30gb 1st generation zune


If you have not erased the MP3 files on the Zune, you should still have them on the Zune and can play these MP3 music files.
When you plug your Zune into the computer can you see the MP3 files on the Zune as an external drive on the computer?
If so you can copy the MP3 files back into your computer.

May 17, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Frozen 4gb zune.


i had this problem too, i would plug the zune into the computer trough usb cord, and have your zune home page come up automatically if it doesnt click the zune software shortcut. Go to top corner and go to settings, after that go to device and syce options. finally you need to press erase all content and your zune will be clean and rebooted up. when i did this my zune turned on and was back to normal, the only thing that sucked was that it took so long for me to figure this out and i had to syce everything back on my zune agian

e mail me if you have anymore questions at zombiepoptartz@yahoo.com
i can also help you with many other microsoft problems

hope this helps

Apr 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune player


As a last resort or if you are receiving error code C00D2772, erase the device, and then sync your content again. To do this, follow these steps:
  1. Start the Zune software on the computer.
  2. Connect your Zune device by using the Zune Sync Cable.
  3. Click Settings, and then click device.
  4. Click SYNC OPTIONS, and then click ERASE ALL CONTENT.
  5. When you receive the following message, click Yes: Please Confirm. Are you sure you want to erase the contents of the connected Zune? You receive the "Erase All Content" message. This may take several minutes. Do not move or disconnect the Zune device until the message disappears.

Oct 10, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune shut down itself and can not open it anymore...Please help


yes it sounds to me like your zune has a virus mine did like 2 months ago so i had to exchange it



~Temp

Aug 17, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune software


Reformat the player:

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Jul 05, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

ZUNE 30GB Zune Music... Problem


There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

May 12, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Transferign music


When connected to the new computer, try double-clicking My Computer --> double-click Zune logo --> double click music folder --> start dragging songs to a folder of your choosing

Apr 12, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune software will not open


There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Mar 24, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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