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My Sentry safe AO3807 with an electronic lock has locked the bolts with the door in the open position. Every time i press a number I get 3 beeps. Using the factory combination the bolts will not withdraw so I can close the door.

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Sentry Model 1610 Won't Open

Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

Posted on Aug 21, 2008

  • 2 Answers

SOURCE: Sentry Model 1610 Won't Open

I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

Posted on Jan 22, 2009

  • 1 Answer

SOURCE: Sentry Safe (DSW3607 Model) Won't Open

I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button.  The safe opened.  The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe.  Wrong!  Do it my way should this problem happen to you.

Posted on Mar 23, 2009

loxmith
  • 21 Answers

SOURCE: Sentry Model 1610 Won't Open

Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438

Posted on Jul 24, 2010

SOURCE: How do I open the combination lock to my sentry home safe?

Locksmiths advise these Opening instructions for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open.

sentry safes opening instructions for 4 # combo locks
Turn the dial to zero.
Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the third time).
Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
Turn the dial to the right to the last number (stop the first time on your last number).
Pull the handle down to crack the sentry safe open.

Posted on Aug 09, 2010

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Says code error


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Jan 10, 2016 | Home Security

1 Answer

Change code number to a new number on safe e.d.safe s25ebf


To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad -159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter "B" on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.

Aug 04, 2011 | Office Equipment & Supplies

1 Answer

I have a Sentry safe S5741. I have the electronic combo and the key. The door to the safe was locked with the door open. Now the door will not unlock to shut the door. Is there trip to reset the door? Is...


Try changing the batteries first. No the electronic combo would not be erased unless someone previously changed the combination. There is probably something causing the bolts to not retract. The lock may fail if there is any pressure on the bolts and or the door of the safe. Hopefully this information helps.

Jul 12, 2011 | Sentry Fireproof Safe

1 Answer

How do i change my code on my safe? it is a S-25E i have keys but want 2 change the code


Try this,

NOTE: The safe needs to be upright and right side up or the locking mechanism
won't work.
ELECTRONIC SAFES
To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad -159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter "B" on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.


Good luck

Thanks


Apr 29, 2011 | Office Equipment & Supplies

1 Answer

Is pattern to sentry 1230 safe right left righ


3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information on your Sentry Safe at www.SentrySafeShop.com

Dec 08, 2010 | Sentry Fireproof Safe

1 Answer

I know the combination of sentry 1610 safe but can not open.


Are you sure that you are turning the dial correctly? 3 Digit Combination Lock
31-10-31

  1. NOTE: If your safe DOES NOT have a key, skip Step 3.
  2. Turn the dial to zero.
  3. Insert your key and turn it until the plunger pops out.
  4. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  5. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  6. Turn the dial to the left to the last number (stop the first time on your last number).

  7. Pull the handle down; the door should open.



3 Digit Combination Locks for Security Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).
  5. Insert the key; turn right.

  6. Pull on the key while it's in the lock to open the door.



3 Digit Combination Locks for Gun Safes
31-10-31

  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
  3. Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
  4. Turn the dial to the left to the last number (stop the first time on your last number).

  5. Pull the handle down; the door should open.



Electronic Locks
31-10-31


  1. Insert the tubular key into the lock to the left of the key pad.
  2. Turn the key all the way to the right until the plunger pops out.
  3. Press the five-digit factory code. The green Proceed light will come on.
  4. Pull the handle down; the door should open.



4 Digit Combination Lock
31-10-31-10


  1. Turn the dial to zero.
  2. Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the fourth time).
  3. Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
  4. Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
  5. Turn the dial to the right to the last number (stop the first time on your last number).
  6. Pull the handle down; the door should open.
You can find more information about your Sentry Safe at www.SentrySafeShop.com

Nov 21, 2010 | Sentry Fireproof Safe

1 Answer

How do I open the combination lock to my sentry home safe?


Locksmiths advise these Opening instructions for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open.

sentry safes opening instructions for 4 # combo locks
Turn the dial to zero.
Turn the dial to the left (counterclockwise) four times to the first number of the combination (pass the first number of your combination three times, stopping on it the third time).
Turn the dial to the right (clockwise) three times to the second number of the combination (pass your second number twice, stopping on it the third time).
Turn the dial to the left (counterclockwise) two times to the third number of the combination (pass the third number of your combination one time, stopping on it the second time).
Turn the dial to the right to the last number (stop the first time on your last number).
Pull the handle down to crack the sentry safe open.

Oct 28, 2009 | Sentry Fireproof Safe

1 Answer

My sentry safe will not open after entering the code it reads "err"


You have to press the program / enter button after you enter the code How to open electronic sentry safes.
Locksmith opening instructions manual for sentry fireproof electronic security safes. Insert the tubular sentry key into the lock to the left of the key pad. Turn the key all the way to the right until the plunger pops out. Press the five-digit factory code. The green Proceed light will come on. Pull the handle down; to crack the sentry door open

Aug 10, 2008 | Sentry Fireproof Safe

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