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I have just purchased Jan 2011 a Bellini 1.7ltr Quiet Boil Kettle Model BTEK80. Unfortunately when pouring the water from the kettle once it has boiled and turned off - the steam escapes from the closed lid and scalds my hand that is holding the kettle as I pour. Very very dangerous!! Can't find who to claim warranty through - purchased from Target shop. I feel this is a design fault and people should be warned. I would also like my money back. Whom should I contact?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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jerryg50
  • 1667 Answers

SOURCE: kettle lights but doesn't boil

Most likely the thermo fuse is blown.

You have to take the kettle apart and see the spec for the thermo fuse. You can get these at most any electronics parts supplier for appliances.

To change the thermo fuse you will need the proper crimp type connectors and the crimp tool. This is not able to be soldered. It runs too hot, and soldering in a circuit close to a heating element is not able to be used.

Before changing the thermo fuse, you can test it with an ohm meter. It should typicaly read about 0.1 to 0.2 ohms. The heating element resistance should typicaly read about 8 to 12 ohms.

If the heating element reads below 6 to 7 ohms on a well calibrated ohm meter, or above 15 ohms, it is defective.

If the thermo fuse is blown, the kettle may have been left running when boiled out and over heated, or there is a short in the heating element.

If you feel that you are not comfortable to do this type of repair, it would be best to give the kettle out to an appliance service centre to have it serviced.

When you change the thermo fuse, and if it blows again the heating element is probably damaged. It must be replaced if possible, or if worth the cost.

On the other hand, if the kettle is more than a few years old and you don't want to go to all this trouble, you may want to consider to simply get a new one.

Jerry G.

Posted on Apr 29, 2008

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  • 1 Answer

SOURCE: light switch on Breville SK500-XL Kettle

e mail askus@brevilleUSA.com

Send them model number
PDC code (on bottom of kettle)
your name and address
where and when device was purchased
They can send you a part or send you a FEDEX label for a warranty repair.

This is a very common problem

Posted on Feb 21, 2009

homemender
  • 158 Answers

SOURCE: When filled with water & put on to boil it

I think you would only solve this problem by cleaning the thermostat contacts, or replacing the thermostat which wouldn't be worthwhile as it's likely to be cheaper to buy a new kettle.
Besides this , just getting into the kettle needs special 3 tongue screwdriver and then a certain technique to open it up without damaging the plastic parts. Im'e afraid its a throw-away world now and its not good .

Posted on Dec 23, 2010

  • 2 Answers

SOURCE: water kettle does not boil water

I had the exact same problem. The kettle would warm water but not boil. I bet you have hard water - try putting 1/2 vinegar and 1/2 water mix and turning it on. I did this, fixed the problem!

Posted on Dec 25, 2010

  • 6771 Answers

SOURCE: I have a new Bellini

Unfortunately the problem is in the switch mechanism, and will need to be replaced to correct the problem. My sense is it would be cheaper to replace the kettle than trying to find somebody to repair it.

Posted on Mar 13, 2011

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