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Hi there I have a jenn air fridge jc2228pehb I have had expense and problems and the repair man told me that I need a new motherboard that tells the fridge to defrost. The freezer is getting frosty in about 1-2 weeks and fridge then is not cold enough. When I do a manual defrost I (turn off and let stand, most inconvenient), it is then often too cold in vegetable draws and freezes the produce. Even on coolest setting. The technician who I am no longer using told me it would be 500 dollars to order and replace this motherboard? I am trying to find a better and cheaper alternative eg order the part myself I looked on sites that sell jenn air parts and there is no motherboard or part that costs 500 dollars. I was hesitant to believe the technician because he repaired and charged twice and did not fix the problem please help ;-)

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That would be the first $500.00 defrost control board I have ever heard of in my life! Look if you want to do this yourself I will give you step by step directions. Click Here=> JC2228PEHB Control Panel
Once there see parts labeled 8 and 12? Number 12 is your=> Adaptive Defrost Control
No one has a photo for this part=> 67002163 Adaptive Defrost Control Board and here is your auto damper=> 12571701 Auto Damper
Click Here for Repair Clinic's version of that board, again no photo=> 67002163
I like their 1 year return warranty. I have the service manual and will instruct you on how and what to do so you let me know and I will go through this with you. Oh almost forgot to mention your model has no mother board! Thanks, Sea Breeze

Hi there
I have a jenn - sea_breeze_116.jpg

Posted on Mar 14, 2011

Testimonial: "best feedback so far for my fridge problem are parts available on line in Australia? "

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Posted on Jan 02, 2017

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Not cooling or freezing last repair man just reset it how can i do it myself


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I have a jcd2389des and it just stopped working - I'm getting power to the unit but the compressor and fan are not running. There's no heat or sound from the unit. I had some issue with the defrost cycle...


The problem is created by a small computer located in a top of refrigerator has been broken by any reason. The part is sold at $60-70 but a repair technician usually charge it around $180-200 to rip you off. It happens every 4-5 years. Jenn Air designed its location in a deep and hidden part of top fridge and even skilled consumers can't reach there. Normal repair man charges to fix the problem including labor (1-2 hours, honestly) sums up to $300-400.

The repair cost of $400 is almost big enough to go for a new fridge for most of rich people, unlike me.

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1 Answer

Fridge shuts down for twelve to fifteen hours then kicks back on.just long enough for everything to thaw out.It was repaired four years ago with the same problem.the repair man replaced a electronic part...


Freezer is not working and food willl be ruined as of today. Repairmen coming on Monday! 3 days waiting!! what caN I DO TO AVOID ROOTEN AND SPOLIED FOOD!

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1 Answer

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Hi: You press the switch and it makes a faint humming noise. That tells me the switch on the front panel is ok. The switch for the ice and water is actually on the bottom of the ref. The internal system of the ref is not under city water pressure. Ice is made so that's ok. There is a solenoid where the water attaches to the fridge down below which can fail. Just for giggles try tapping the switch with the plastic handle of a screwdriver. To loosen any scale that might have built up. As I'm unemployed also I'm giving you that trick. Otherwise I would just say replace it. I hope this helps, Jeff

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I guess by now you have resolved this.. If you need help please alert me..

If this is unresolved, can you tell me if the compressor runs? According to the Jen air manual I downloaded, you shud be able hear a number of sounds from the fridge, at different stages eg defrost, cooling etc. Obviously you checked the temperature controlls? Door seals Ok? Power,is the light on.. Even if there appears to be power, pls change the power outlet and run the fridge from a different source. Pls advise if you still have problems. Rgds,

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