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Cannot find product number on recently purchased 16" laptop case. can you help

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What kind of laptop is it? The product location varies from make to make.

Posted on Mar 14, 2011


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Posted on Jan 02, 2017


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I have recently purchased a neo shifter "Magna Rex"No:6311, and there was an issue with the hinges on the back of his feet being too loose, when I attempted to tighten them with my fingers they...

You must be really strong! I'd suggest taking it back to the store where you purchased it, as it appears to have a manufacturing defect. They should be happy to exchange it.
If you'd really rather get replacement parts, you can use the Request Center:
Please note the info on recalls there, in case they apply to your product.
Good luck, and I hope this helps!

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I have keyed in the "Product Key" for Microsoft Office i.e. JYYH3-QQWPM-8YJ34-R8QCM-BYRRJ and a red line appears stating this is not correct. I have re installed the "product Key" twice...

If the product key is on the computer itself it's probably for the installation of the operating system

to find the correct one it either printed on the inside or the reverse of the CD case or on the reverse of the software manual.

If these are the keys you are trying you have most likley purchases pirated software , return in to the place of purchase and purchase from a repitable retailer

and to answer the question can we provide you with a new number ?

no , that is illegal and violates Microsofts EULA sorry

Aug 23, 2008 | Computers & Internet

1 Answer

I need a product key number for a new laptop i have purchased recently.. I have mislaid the number. The model of laptop is hp pavillion dm3

Look on the bottom of the computer, You may find the sticker for the product key there for Microsoft Windows.

Feb 04, 2011 | Microsoft Computers & Internet

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I recently purchased a laptop and it keep on asking the product key for Microsoft Office Home/Student 2007. Pls help me to find the product key

you should have had this supplied with your sales paperwork unless you have a trial version, in which case, you can buy a key from microsoft or websites like softwareforstudents
If your sales info says you have a full version go back to the supplier and demand they give you a key.

Jan 07, 2010 | Microsoft Office Professional 2007 Full...

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Hi Ron,

Is it asking for a serial no. or a product-key? The upgrade should have come with a Product-key. It would be formatted in the same way the upgrade program asks for it.

For example: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Check again. Or comment back with more details about what is happening.


Nov 10, 2009 | Acer Aspire 5500 5570-2609 Laptop

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Hi, I recently bought the simulator (

The 16 digit number or the product key for your game is can be found it is CD Case..Look for it there. You can also find it inside the cd installer. Browse in its folder and look for the key. If you can't find it then ask for the key from the store where you bought. Don't forget to rate me.. Thank..

Nov 04, 2009 | QMotions Golf

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I bought a laptop recently n it has vista in it.n its keeping on asking me about the microsoft office 2007 product key...can anybody help me......SN

so what is it that you are trying to do ...register it or stop the message from popping up? to register it you need to enter your serial number that came with the laptop for one is going to give you a serial number if thats what you are asking thats software piracy and you are on the wrong website...if you need a software key you should contact microsoft

Sep 28, 2009 | Acer Aspire 4730-4516 Notebook

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I want product key of windows 7 ultimate 32-bit

Product ID or Product Key?

Product ID relates to the distribution version of Windows software.

Product Key is a unique serial number identifying the running instance of the OS, and Microsoft checks that it is genuine and unique through their Activation program. You cannot use anyone else's. This is how Microsoft manages operating system licencing.

Product ID - get by right-clicking 'Computer' (available under start button), on the screen look for Windows Activation info.

Product Key: You must have licenced copy of Windows, either bundled with new computer (called 'OEM' and there will be a sticker on your system or in documentation that comes with it), OR separately purchased licence, in which case key will be inside casing of purchased DVD. Either way it costs!

Once you enter the unique key into a new installation of Windows, you cannot see it on the machine. If you want to know what it was, you have to look up the original sticker or paperwork that it came on. Microsoft requires that your machine regularly checks in, quoting serial numbers of key components (eg HDD, motherboard) so Microsoft can see that the key hasn't been moved around or duplicated from the original licenced machine. This is the Activation process. If the computer fails the test (eg it quotes a product key already used with a different pc), important parts of the operating system will stop working.

If you have lost your product key, you may have to purchase another. If you ring Microsoft support in your country and quote your specific hardware details (including serial numbers) they may be able to help you, but I haven't had to do that - if you get it sorted, make sure you record your key in a safe place so you can find it again.

Sep 15, 2009 | Computers & Internet

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