Question about KitchenAid Superba KSRG25FK Side by Side Refrigerator

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Fridge stopped working both freezer and fridge, Here clicking at compressor, compressor not starting, cooling fan and everything else OK, could it be the compressor or is there a chance the thermal switch is not providing power to the compressor. compressor was very hot to touch

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This is a bad compressor, or overload-relay kit. Disconnect the power, remove the overload-relay from the compressor, and test the three compressor terminals for continuity . You should have continuity between each terminal, and you should not have continuity between any terminal and ground. If this tests ok, then replace the overload-relay kit. This is a common repair for me, and it is very rare for us to find a bad compressor, so you should be ok. If it is a bad compressor, and it is less than five years old, you have a five year sealed system warrantee, that will cover the repair cost. If it is over five years old, it is not worth repair. When you are done with the repair, make sure you install a 2000 joule or higher, surge protector to protect your refrigerator from this type of repair in the future. Good Luck, Appliance Specialists

Posted on Mar 14, 2011

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Fridge not cooling no air from bottom freezer that is working


The fan has to work. The fan makes everything, either cold or cool. The fan blows air into the fridge part, as well, as the freezer. The defrost control is what turns the fan on and off. When in defrost, the fan stops. The compressor stops as well, in most cases. Good luck.

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Freezer stays cold but fridge has been warm. I turn the thermostat to off for a day and then everything is ok for a week. Sounds like the fan is frozen solid when fridge doesn't work( no sound) Th


If there is no cooling at all on the fridge section but the freezer works then it is confirmed that the compressor and gas pressure is OK. Now shut off the fridge and leave it powered off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.
Now after about 6 hours plug in the fridge to start. Observe cooling to happen in about one hour and ice to from under three hours.
Earlier make sure that the thermostat was set to normal mode for freezer and fridge.
However if ice forms in the freezer then observe the fridge for about 24 hours for cooling to continue and the fridge to cut off . If not the auto defrost timer, or the thermostat must be checked. Frost formation without defrosting could block the air flow and so shut the air passage to the fridge. Also the blower fan must work and if this is not working then the fan can be faulty. Also a fault on the control unit is a suspect to non functioning of any one of these components.
If defrost timer works but frost keeps forming check while the compressor shuts if the heaters are working, check continuity of the heaters.
So try this test using a multi-meter on the defrost timer and the thermostat and make your observations so that we come to the solution.

Please check the link below for tips to remove the panels/parts: http://www.espares.co.uk/advice/fridges-and-freezers/a/2

Jan 11, 2013 | Refrigerators

1 Answer

My side by side fridge has stopped chilling down, the power is Ok, and moter seems to be working, but no cold inside. A few months ago the freezer side stopped, but as i did not use it , i just left well...


. Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm




Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

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2 Answers

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How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
. Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay.

If the relay is ok the compressor is the problem. It has a 5 year warranty.

Oct 29, 2009 | Refrigerators

2 Answers

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Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Sep 21, 2009 | Refrigerators

1 Answer

Ge freezer works fine but the fridge wont cool.you


How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php


The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.


If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

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2 Answers

The fridge side by side door. Freezer & fridge stop working I can hear the motor trying to go but doesn't cool


When you say motor I assume compressor. No start compressors can be an electrical component like the start relay or the compressor itself. Eric

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2 Answers

Relay clicking, not cooling either side


check you paperwork , and manual. sounds like a compressor issue, which "should" be covered by 5 year manufacture warr. reason i say "should" is hte warr's all changed jan1/06. only one year form there . but check your manual itll have the warr info in it

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2 Answers

Relay clicking, not cooling either side


First of all Give me model# and Serial#.
you will most likely have to replace main control board and evaporator fan motor. They have had a service bulletin out on this problem.

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2 Answers

Fridge is not 'freezing', Looks like fan stopped working


could be due to ice build up jamming the fan. take back panel off and check for ice. if ice present the defrost system has failed. also on some models, the fan stops when door is opened. check door switch is operating

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