Question about Dell XPS 410 PC Desktop

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Why did I lose my TV signal?. I have a Dell XPS 410 running windows 7. When I try to play tv I get a screen with horizontal bars, then screen goes blue and tells me I have update playready. Updating playready did not solve problem. My computer has a ATI theater 650 Pro Combo tuner connected to a u-verse cable box and I have never had any problems before. Hope this is enough info. Thanks for any and all help.

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  • 55 Answers

Update drivers for the ATI cards, also update windows os, try again, that is not a normal error.

Posted on Mar 14, 2011

Testimonial: "Thanks for your answer. Could please tell me how to do these updates. My knowledge of computers is very limited."

  • Alejandro Hernandez
    Alejandro Hernandez Mar 15, 2011

    Go tohttp://www.amd.com/us/Pages/AMDHomePage....
    and select your ati card model, os, 32 bits etc and downlaod new drivers. after downlaod them to your desktop execute them and restart

  • tj99xlt Mar 16, 2011

    Thank you tv working again

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That's a very strange problem. The typical problem with a monitor is that there is no signal, and so the screen goes into a "screen saver" mode. It sounds like it is behaving as if it were a TV. Does your computer have a TV tuner on it? Some models have this option. I'm just wondering if you might have accidentally changed something. Was it working fine up until just now?

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Steven

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