Question about OfficeMax 0M96431 Shredder

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I have an INTEK paper shredder model #TQ101Bc. And I have no complaints. Except it now only works in reverse after several years of use and abuse. Unfortunately I did not register my shredder and though I may still have the warranty I'm not sure where to find it as I keep all of my receipts and warranties in what have grown to a couple of trunks of papers regarding purchases I've made over the last 30 years. I have been very happy with this product and would like to purchase another one just like it if possible,. I've gone online searching for this particular model and can't seem to find it anywhere. My question: is this item still on the market and if so where can I buy it and how much will I have to pay for it. PS I didn't expect it last as long as it did considering the volume of paper I've shredded in it.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 18 Answers

SOURCE: My shredder stop shredding. has paper caught in itposted

If your equipment makes abnormal noise when you try to switch on again then gear problem is confirmed else the change over switch should be defective or there may be a open circuit in the change over switch connection I shall advice you to call the service engineer for fixing the problem else take safty pecaution to attempt repairs

Posted on Sep 02, 2007

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SOURCE: My shredder stop shredding. has paper caught in it

Shredder drive gear is probably shredded - hard part to find or replace usually. Could mean a new shredder;-(

Posted on Sep 08, 2007

danforddan1
  • 192 Answers

SOURCE: shredder won't shred

They may be a compression switch on the lip where it sets on the bucket. This it to prevent it from running while its off its buckette. If this is not all the way in it wont run. Look for that clean any safty switch or buttons you find.
Slap it with your tax booklet and call me in the morning. Good luck DFD

Posted on Apr 16, 2009

JayBlair
  • 328 Answers

SOURCE: when on

Make sure there is no paper blocking the sensors. Otherwise you may have a bad sensor or switch.

Posted on Jun 05, 2009

venexcsd
  • 1185 Answers

SOURCE: the shredder will run in reverse but will not run foreward.

Inside the shredder there is a motor which is wired to run both forward and backward, the way it does this is to transfer the power from the switch to a couple of wires on the motor
The forward running motor will be linked to the auto start button which will tell it to work with the paper sensor.
When you select the Forward function the Auto Start is taken out of circuit and the Forward switch should supply the motor

After all of that I would say that the switch is open circuit on the Forward contact and needs replacing

Posted on Jun 12, 2009

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1 Answer

Not sure of the model number but my paper shredder was purchased on Jan 16 of this year and quit working the middle of July except for the reverse mode. I need help.


no
we don't sell anything
there is something stuck in the blades
in the middle of the cutters there is a small plastic lever that is the micro switch for the forward action . paper is stuck and that lever is now not operating the microswitch to drive the cutter motor
either that or the lever has broken off, again not activating the micro switch
If you want repairs or warranty , contact the manufacturer direct by phone

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The sheet detector may be malfunctioning. Your shredder may have to be cleaned to restore proper operation. Mine gets clogged periodically and has to have the bin removed so the entire shredder can be turned upside down to perform dental hygiene on the teeth. Paper shreds even get jammed in the spaces between the teeth. Flossing doesn't help!

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Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

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Hi, try this;

Move the power switch to AUTO (l) position and depress the manual forward button for five seconds to clear paper blockage.

Make sure the paper is engaging the sensor located in the center of the shredder opening.

Regards.

Apr 21, 2011 | Office Equipment & Supplies

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Royal 85x paper shredder: The shredder will start to shred but stops shortly after "grabbing" the paper. In order to get it shredding again, I have to put the machine in reverse, remove the...


Sometimes spraying shredder oil on the cutting teeth wil work.

You should shred paper with a light weight machine oil poured on the paper to keep the cutting teeth working freely.

Good luck.

P.S. If this doesn't work then just take the head off and cleanj/lubricate any bearings you find.

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May I respectfully suggest that you do not attempt any repairs on anything that creates a "blue fuzz" of electricity.It is not worth the risk. I am a retired electrical engineer and over the years have developed a healthy respect for faulty electrical devices. Sparks anywhere near paper is a disaster waiting to happen

good luck

Loringh

Nov 01, 2008 | Office Equipment & Supplies

1 Answer

Will turn on, run in reverse, but will NOT shred...


First try unplugging the power cord for ten minutes and see itf it reset.

Many model also have a reset button inside, find it and keep it pressed if the first solution did not work.

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Tech Solutions shredder


It sounds like you may have a gear with a broken tooth you should contact the manufacturer to get more info. Usually when this is the case it will shred good for only a few revolutions and then reversing backs the gear up to a position that allows it to turn the cutters until it once again reaches the area where tooth is missing.

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1 Answer

Help my paper shredder is not working.


I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.

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