Question about Microsoft Video Game Consoles & Games
Turn on your console and go into the System Information, you'll need the serial code displayed there. Now call 1-800-4-MY-XBOX and go through their automated system. Explain your situation to the representative and they'll ask you some questions to verify your identity and ownership. They will ask for your serial number so they can give you the sequence of button presses for your serial number to reset the Family Settings. Just follow their directions and you should be good to go.
Posted on Mar 14, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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