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Only ice cubes are produced, no crushed ice. - Samsung Refrigerators

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Check the auger they alot of the time get jambed if it is free of ice and or other debri you will have to change the auger its the only thing that crushes ice.

Posted on Mar 14, 2011

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Ice maker only produces crushed ice no cubes


Good Afternoon Gerald, thank you for your post!
I see that your Frigidaire refrigerator is only dispensing crushed ice not cubed ice. Your solenoid (which tells the dispenser crushed or cubed) might be frozen. You can defrost the solenoid by disabling power from it for at least one hour and then restoring power. If you continue to experience this issue you may need to have the solenoid replaced or the control panel and I would suggest having a professional technician out for proper repairs. Good luck with your refrigerator! -Matt

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If you pull out your ice bucket and look on the bottom you will see a long brass colored rod. Now, if you look inside your freezer section. you will see the slot the rod enters each and every time you insert your ice maker bucket. In the down position (normal) it produces crushed ice, When you switch the lever in the front for ice cubes, there is a plunger that lifts the rod and produces the combination that only allows ice cubes to come out. I would first check the plunger behind the panel and see if it is free.If it is not free it can cause the ice to be crushed...

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You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid

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Hi

When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

Please do rate this solution as FixYa and revert for further assistance.

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remove the ice bucket inside and clean any clogged ice from inside the dispenser.

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