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We have an Envirofire pellet stove. The auger won't shut off and we can't control the the speed. We had to unplug it. Any thoughts?

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You didn't mention which model Envirofire Pellet Stove you have, but generally they all have a heat overload switch, which stops the auger from feeding pellets if the stove gets to hot. They may be faulty. Or The Auger Timing Control Module may have failed. Depending on the age of the stove the gasket material around the door may need replacing. If it's not a tight fit, it's sucking air into the stove and causing it to run more than it should. Normally, I would say, "If all else fails, contact their Technical Service Dept." But, apparently they don't want the consumer contacting them, as there is no contact info on their website. Nor, is there any contact info on the manufacturer's website, Sherwood Industries. "Any technical service questions should be directed to your local dealer."

Hope this helped to get you headed in the right direction in solving the problem.

Posted on Mar 14, 2011

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