Hi , after i reset my menu of my ex p600 the zoom does not work anymore. when i turn on the camera the focus is ok but when i try to zoom in the picture stays in the same shape and gets only unsharp. when i zoom out the objective goes back into case and closes like it should do when turning off. i already updatet the firmware and tried every setting in the menue. the accu is fully charged and even a smaller sd card does not work. any suggestions ? please help i am on vacation in saigon.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I had the same problem w/ the same camera. My wife fixed it by doing this: holding down the pictue snapshot button and the video record button simultaneously. Low and behold, the focus came back. I was amazed! Try it.
Press menu and go over to setup. go down to reset and press right arrow to highlight ok and press select. Then try to take another picture to see if it will focus. If not it will have to be sent in and I have seen it sometimes cost around $120 to fix.
Guys - I know this sounds absolutely bizarre but I recently had this problem with my casio exilim ex p600 (with the lens sticking when powering down and not powering back up again) and it worked for me. Pulling my hair out trying anything and everything, I decided to take the SD card out, turn the camera on (at which point hopefully your lens will go back in) then turn the camera off again, Put the SD card back in and hey presto everything ok! Doesn't make any techincal sense (and I'm semi into these things) but the lens sticking\not powering up and happened to me twice now in last few months and that sequence of events is the only thing I could do to solve it! If that doesn't crack it try taking both the SD card and the battery out and doing the same. Good luck...apologies if it doesn't work for any of you guys but it did work for me :o) Let me know how you get on when\if you try it.
try resetting your camera.
In record mode press menu.
go to setup tab
go up to reset
press right arrow
If that doesn't work Call the repairs center at 800-706-2534 and then keep choosing option 1. Tell them what's going on and that you would like to send it in for repairs. If they ask just lie and tell them you already talked to tech support. LOL