Question about Kenmore 63672 Convection/Microwave Oven

1 Answer

Sears elite keypad not functioning

I have the Sears Elite model 721.80829500 micro/convect. and the led display has a sideways line and the keypad is non-functional. I have left it unplugged for 10 minutes and tryed it again but still get the same problem.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Kenmore Master
  • 8,820 Answers

Sounds like you have a defective control panel.

We repair these for customers nationwide with our guaranteed $39.95 service.

In some cases, it may need parts, but we would contact you first for your approval for any additional charges.

We have full details, plus critical safety, disassembly, and troubleshooting info at our site. You'll find a link to our site in our listing here on FixYa.

At our site, we now have a video available showing how to remove a typical control panel assembly in under 5 minutes.

Feel free to contact me directly.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Aug 03, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Kenmore Elite Ultra Wave Technology microwave is displaying an F-9 error. What does that mean?


Here are a couple of quotes from another forum:

"Kenmore Elite 36 " over tne counter microwave is supplied by LG made by Gold Star, made in China. It's main problem is the high voltage inverter board supplyed by Sears Parts. If you get a F-9 code on your microwave display screen and the micro quits it's probably this board. Reset the machine by pulling the power plug and waiting an hour. If it is the high voltage board is at fault it will probably fail after 45 seconds of start up. This part is really hard to get at but is less than $100. A qualified technician should be able to remove and repair this item in less than hour. Some techs will quote you $300 labor, don't buy it, it should cost a $100 or less. No need to buy another microwave."

"F-9 on this microwave IS inverter related. There is a service tech troubleshooting document stuffed in behind the control board cover which has some testing proceedures. My problem was the magnatron and checked out bad with the help of this document. It would run for a few seconds making clicks and then say F-9. It has been working great since I replaced the magnatron PN 6324w1a002c."

Note that part numbers mentioned may not for your model.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

BUT once you have the part number from the Sears parts site, you can often get the parts cheaper here

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

May 25, 2010 | Kenmore 63662 / 63664 / 63669 Microwave...

1 Answer

Kenmore "Elite" Microwave Gliding Tray jumps Off Track


Thanks for your input - be sure to relay these messages to Sears.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 19, 2009 | Kenmore 80809 Microwave Oven

1 Answer

63792 reports F2 error as well


An F2 error on these is a shorted keypad (either the main keypad or the transparent one in front of the tocuh screen). In some cases, this is a pretty easy do-it-yourself repair. Please contact me for an estimate and DIY tips.

NOTE: The FixYa system is not currently notifying me when folks reply to my posts, so please contact me directly for FREE help & do-it-yourself advice.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 10, 2009 | Kenmore 63792 Microwave Oven

1 Answer

Owners manual for Kenmore Elite Microwave Model 66462


A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

You can just enter your full model number at the Sears parts site.

On the resulting page, look to the right for the blue "View manuals" button. Click there.

d:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgd:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgd:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgcaab351.jpg

That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the
Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 18, 2009 | Kenmore 66469 / 66462 / 66464 Microwave...

1 Answer

Looking for manual on how to install kenmore elite Micro/ hood combo under cabinet, not sure if I have all of the mounting bracket needed.


You can just enter your full model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

On the resulting page, look to the right for the blue "View manuals" button. Click there.

e792442.jpg

That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the
Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 18, 2008 | Microwave Ovens

2 Answers

Kenmore elite microwave/vent hood model 721.80834500 turntable


I bought a Kenmore Elite Microwave Hood Combination Model 721.80823500 at Sears. The installer did not bring the parts to connect the vent to the pipe on the ceiling and never came back. I cannot find the vent/exhaust connetor part to have it installed. No one knows. I appreciate information or installer. Thanks.
isabelmvaldes@gmail.com

Nov 16, 2008 | Kenmore 63792 Microwave Oven

2 Answers

Kenmore elite microwave touch screen stopped working


Same thing happened to us. We just came back from Sears, where we bought another. Just for giggles, my wife suggested unplugging the old one and plugging it back in again. It works now. New one's going back to the store.

Jun 06, 2008 | Kenmore 63793 Convection / Microwave Oven

3 Answers

Kenmore elite microwave oven displays "Locked" and will not respond


My Kenmore Elite microwave (don't have the model number in front of me) also mysteriously locked its own keypad (we were sitting in an adjacent room, heard a strange beep, and got up to find the LED reading "Locked."). I pressed and held down the Stop/Clear button for ~10 seconds and it returned to normal.

Mar 01, 2008 | Kenmore 62622 Microwave Oven

1 Answer

Child lock on Kenmore Microwave


You can contact Sears customer service via http://www.sears.com You need to have your exact / full model number (not just 5 digits) handy when you call.

May 03, 2007 | Kenmore 63672 Convection/Microwave Oven

Not finding what you are looking for?
Kenmore 63672 Convection/Microwave Oven Logo

185 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

8820 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a Kenmore Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...