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Simple Drive Just saw your response to someone else. I also dropped my Simple Drive external drive. The blue light comes on when I first turn on the external drive. Then the light goes off. I hear something spinning around but my laptop does not recognize this external drive. I plan on taking it to Best Buy this morning. What are the chances that my files (mostly pictures and scrapbook pages) can be saved?

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Ive had to open the enclosure and recover the files with success many times due to bad usb to ide card in enclosure.

i got him a new 2.5' hdd enclosure and new laptop hdd with 5 yr warr seagate.

Posted on Aug 03, 2008


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The light is on but the hard drive is not being recognized on the computer or the tv, it was dropped only once. there is a humming sound but no response. no more pictures or movies. is this possible to...

Good Day Daniellevion!

Have you seen a hard disk inside your computer? That is exactly what is inside in an external drive.

You mentioned that you dropped the external drive once, and that could be the reason why your computer was unable to recognized it as external drive.

Danielle! The connectors of the hard disk inside the Samsung External Drive (or other term is hard disk enclosure) might be loosened.

If you can open the enclosure and expose the two connectors, disconnect them and reseat properly.

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My Simpletech 500 gb external hard drive has been working fine for a long time, today it said something was corrupted and then the computer has not picked up on the drive, when you turn it on the blue...

Two possible problems here; First, if the external is old, it may be a hard drive failure. A local pc repair company may be able to recover the data from the drive if you need it. Second, it could be a failure in the controller. If the controller has failed, it simply means that the external device has gone bad and that the hard drive might be fine. A simple way to find out would be to take the hard drive out of its enclosure and put it in your computer. If it works, then the controller was bad.

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I dropped my drive and now the computer won't recognize it. The blue light is on with the red light. Help!

Sorry to hear that your drive is having trouble. When you start the drive, do you hear it turning?
Is this a external that you can remove the hard drive? You may try to power down the external, power it back up and shut down your computer. The conect the external and turn the computer on.

Let me know if you can hear the driver turning and it you can connect after going thru the process above.


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The 320GB does not seem to connect with my laptop. The blue circular lights come on just briefly when the power is turned on but then are replaced by a single red light that also goes out soon thereafter....

Looks like the power of your external drive is not functioning very well. Mostly with this kind of issues, it needs a port replacement or the external drive cable, and if it still does not work, then a complete external drive replacement maybe needed.

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Thank you for your query

From the sound you are describing it looks like the drive has become faulty

Unfortunatley the only thing you can try as mentioned aboveis to take the actual drive out and wire it into another PC, but from the sound you are describing I think you may have the same problem


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Computer no longer recognizes "simple drive" When I turn it on.

Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive. 

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do you mean that you used this as a "Data" drive and do not have the data stored on your pc...

that is basically the same as having no backup... if it is important, store the data in more than one location.

it is possible that a power surge killed the usb adapter on your storage device.... you may be able to transplant the HDD onto a working adapter or USB->HDD bridge to get your data back

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Ok same situation happened to me i dropped my Firelite 80Gig, drive would spin no light and the computer would not recognize the drive. All I did was open the case an saw the the internal hardrive had come loose from its pin connection. So all i did was pushed it back in and BAM now it works, hope this helps other people. Thanks C.J.

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WOW!! I was out of options and was desperate to find a fix for my External. So i took it out of its case and looked it over like the other solution states. I decided to plug it in while it ws out of its case, and i began squeezing it among other things. Finally when i pushed on the area on the bottom where you can see the disk is located, it grinded for a second. After that my drive started to work again!!!!!!! Unreal i thought i ws gonna lose everything i had. Id recommend trying this as a last resort and it dont take alot of pressure, just press on it until you feel the disk vibrate.

Hope this helps someone else as well.

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