Question about Compaq AlphaServer DS10

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DS10 with SBS PCI Expansion

We have a Compaq DS10 with a SBS PCI expansion connected and loaded with OpenVMS 7.1-2. When we add any type of network card DE500, DE504, etc...we get hangups and/or system freezes when trying to load TCPIP software. If we remove the network cards from the expansion the system will boot normally. Installing the network cards directly into the DS10 works fine. The DS10 has the latest firmware and the cards have been swapped for different ones in case we had a bad one. It appears that it might be caused by the order in which VMS starts certain drivers or software but we cannot pin it down. Any help would be greatly appreciated

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  • FbrTech07 Aug 01, 2008

    Our system is configured as follows: The DS10 contains the SBS PCI expansion board in slot 1, KZPCM in slot 2, KZPCA in slot 3 and a ELSA Gloria Synergy PBXGK in slot 4. In the expansion box we have a DE504 in slot 1, IEP11 GPIB-488 in slots 2 and 5 and a PBXDA Digi interface in slot 6. I can boot the system normally if I prevent the IEP11 driver from starting. I tried moving the cards around thinking that might help but it did not. I can also start the IEP11 driver from within VMS and no problems occur. It seems only when VMS starts it in a specific order does it cause problems. HP does support VMS....if you have a fat credit card.

  • FbrTech07 Aug 08, 2008

    I'd like to thank Dan for his input on this problem. It ultimately led to the diagnosis and repair of our booting problem. We ended up moving the IEP11 cards to slots 1 and 3, DE504 card in slot 2, and the Digi interface in slot 6 of the expansion. The system boots normally and we are testing the system with QVet.

  • Tim Babcock
    Tim Babcock May 11, 2010

    It would seem the HP would know the anwer to this or did they stop supporting VMS?

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Version 7.1-2 is an older version of the OS. I will have to check, but I think that V7.2 will resolve this. What version of TCP/IP are you using? Back in the day when I supported TCP and VMS, there were some timing issues that causes odd behavior. If you can provide the details about your configuration, I can check and get back to you. If necessary, an examination of a forced crashdump may be needed.

A rare opportunity to work with VMS again!!

Good stuff.
Dan

Posted on Aug 01, 2008

  • 1 more comment 
  • ABRsvcs Aug 01, 2008

    Forgot to add...



    Please indicate what type of tape you have available for the dump if it is necessary.



    Thanks,

    Dan

  • ABRsvcs Aug 01, 2008

    I am running V7.3 at the moment. Let me restore your version and poke around. Worse case I'll need to get a crashdump from the "freeze". My job at HP (DEC/Compaq) was to resolve this type of problem, so I should be able to help. This may take a while as I'll need to try to either reproduce the problem or play machine and just examine the driver code. I'll be traveling for the next week, so give me some time. I'll update this ASAP.





    Dan

  • ABRsvcs Aug 08, 2008

    Thanks for the update. I think the IEP11 driver is rather old and is not hte most tollerant of timing issues. I plan on lookin up the code this weekend (just got back) and I'll try to provide a reason why this move worked for you.



    Dan

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