Question about Medion MD-1704 PC Desktop

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Malware has come on my pc i cat system restore because it has deleted past restore points

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  • stuartbailey Aug 01, 2008

    thanks everything back to normal

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Go to Microsoft.com and install Windows Defender if the software hasn't been removed yet.

If your system can't be restored at the previous point. You will have to reinstall the programs.

Posted on Aug 01, 2008

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You still have some malware on the system that the cleaners you've tried didn't take care of. Try restoring your system to the way it was before the malware got on there. You do this by using Restore Points:

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You have something like "Antivirus 2010" or Antivirus 360 or similar? Downloaded itself from a malware site?

To get rid of this you need to run a command line scanner and to get this, you need to download it on another computer and save to a USB stick (can you get a loan of someones computer?).

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If you're using a PC based email program like outlook express, you may be able to go back to a restore point using System Restore and select a date from before the point you deleted them. This doesn't gurarantee they'll be recovered, but it's possible. Otherwise once deleted in most cases they're gone for good. Usually they reside in a deleted folder and you get the opportunity to restore then (move them back to another folder like Inbox), but if you deleted them from the Deleted folder they're permanently gone except as mentioned, possibly restorable from a System Restore. Cick on start, then search and enter System Restore if you don't know how to navigate to System tools in accessories. Try to select a restore point that says System Checkpoint. Those are usally safe restore points (dates in bold only)

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Hello.

I suspect that you have Malware. Since you won't be able to run software to remove the malware, I suggest to use System Restore.

Boot your system to Safe Mode (press F8 repeatedly). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, everything, including your documents and other files you saved on the hard drive, will roll back to that date.

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That is in a system restore point. I would delete that restore point, but before you do you need to run a virus scan and make sure you get any that are on your system now, then create a new system restore point. If you go to the system restore area in your Help & Support section of the computer you will find the option to delete restore points and create them.

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