Question about Dyson Ball DC24 Bagless Upright Vacuum

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How can I clean the inside of Clear Bin? The plastic mesh part seems to be clogged....

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Instructions are found on page 11 of the manual. You can check, download, or print the manual from the following link.

http://media.dyson.com/downloads/us/floorcare/manuals/dc24_opmanual_usa.pdf

Posted on Mar 13, 2011

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1 Answer

Filter keeps clogging up ie what gets picked up goes into the filter not cylinder?


Hi there, it's Jack at Dyson.

I'm confident I know what the issue is here - it sounds like you may have accidentally discarded the bin inner when emptying your machine. Without this in place, dust and debris will pass through the system and onto the pre-filter, rather than being separated from the airflow and captured in the clear bin.

The bin inner is the coloured cylindrical plastic section with a black rubber seal, which usually sits inside the clear bin as shown here:

filter-keeps-clogging-up-ie-gets-picked-v44rt5buvdl41mnfadiqwxd2-4-0.jpg
If you've recently emptied your DC05 it's worth checking to make sure the bin inner hasn't fallen out. If you can retrieve it, it should simply push firmly back into place inside the clear bin.

It's also a good idea to wash both parts of your machine's washable pre-filter, as it may still contain dust even if it looks clean on the outside. Use cold water without detergent, and allow at least 12 hours for both parts of the filter to dry completely before replacing it in the machine:


I hope this helps. If you need any further guidance you're welcome to give the Dyson UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Mar 06, 2015 | Dyson DC05 Cylinder Bagless Canister...

1 Answer

How to clean 2 tier radial cyclones on dyson DC 50


Hi there, it's Jack at Dyson.

DC50 has two lifetime washable filters, which we recommend washing at least once a month in normal use. Use cold water without detergent and allow at least 24 hours for both filters to dry completely before replacing them in the machine.


The cyclone pack itself doesn't require any maintenance - it should never be washed or submerged as this could cause damage not covered under your Dyson guarantee. However you can remove the clear bin from the cyclone pack, then use a soft brush or dry cloth to remove any fluff or debris from the mesh shroud. The inside of the clear bin can also be wiped with a damp cloth - make sure it's completely dry before reassembling.

To remove the clear bin, press the red bin base release button to open the bin base, as if you were emptying the machine. Then with the bin base still open, press the silver catch on the rear of the cyclone pack to disengage the clear bin.

If you'd like any further guidance on correctly caring for your DC50 without causing damage, you're welcome to get in touch directly. You can call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 02, 2015 | Dyson Dc50 Animal Bagless Upright Vacuum -...

3 Answers

The shroud on my dc59 is full of dust is there any way of cleaning it


Hi Marian, it's Jack at Dyson.

It's normal for harmless static to cause fine dust particles to cling to parts of the cyclone pack after use. This won't affect performance as the airflow doesn't need to pass through this dust.

It's not possible to remove the mesh shroud, but you can clear any fluff or clinging debris from the shroud after removing the clear bin. In order to do this, press the red bin base release catch once to open the bin base. Then with the base still open, press the same red release catch firmly a second time to disengage the bin.

shroud-dc59-full-dust-any-way-cleaning-y55pbet4r2t5yihta4k1snnu-3-2.jpg

You can then use a dry cloth or soft brush to remove any debris from the fine mesh shroud. Please don't attempt to wash or submerge either the clear bin or the cyclone pack, as this could cause damage not covered under your Dyson warranty.

I hope this information is useful, but you're welcome to get in touch with our experts if you'd like further guidance. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jan 06, 2015 | Dyson Dc50 Ball Multi-Floor 2-Tier...

2 Answers

How do I dismantle my Dyson DC58 to clean all filter etc


Hi David, it's Jack at Dyson.

We'd advise against dismantling DC58 any further than is shown in the User guide. This could cause damage to your machine not covered under guarantee - meaning any replacement parts needed could be chargeable. However, you can wash the lifetime pre-filter following the steps shown in the video below:

We recommend washing the filter at least once a month, using cold water without detergent. Make sure the filter is totally dry before replacing it, which could take at least 24 hours.

To clean any fluff or debris from the mesh shroud, press the red bin base release catch once to open the bin base. Then with the base still open, press the same red catch firmly a second time:

dismantle-dyson-dc58-clean-all-filter-m43difmpidfjgfho0k5c5fgh-2-0.jpg

You can use a dry cloth or a soft brush to remove any debris from the mesh shroud.

It's normal for harmless static to cause fine dust particles to cling to parts of the bin, cyclone pack and behind the mesh shroud. This dust will not affect performance as the airflow doesn't need to pass through this. You should find tapping the cyclone pack gently when emptying the machine will help dislodge any clinging particles.

I hope this helps, but for further advice you can call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dec 08, 2014 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

How do I clean a build up of dust behind the mesh on the cyclone shroud of my dyson dc59?


Hi William, it's Jack at Dyson.

It's normal for harmless static generated in use to cause fine dust particles to cling to parts of the clear bin and cyclone pack. This will not affect performance as airflow doesn't have to pass through this dust, and it's not necessary to remove dust particles from behind the mesh shroud. When you empty the machine after use, tapping the cyclone pack gently will help dislodge any clinging particles.

You can remove any fluff or debris from the mesh shroud itself by removing the clear bin. To do this, press the red bin release catch once as if you were emptying the machine. Then with the bin base still open, press the red release catch firmly a second time to disengage the clear bin.

25260487-pkv2cgujyifqzetveq41ao5v-5-0.jpg

A soft brush or a dry cloth can then be used to remove any hair or debris from the shroud.

Aside from this, the only other maintenance needed is to wash the pre-filter at least once a month using cold water without detergent:


Always ensure the filter is completely dry before replacing it in the machine - this may take at least 24 hours.

I hope this helps, but if any further guidance is needed you're welcome to give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 29, 2014 | Dyson DC59 Animal Bagless Cordless Stick...

2 Answers

How do I clean behind the fine net on the cyclone unit


Hi,

CLEANING BEHIND THE CYCLONE MESH
1. Detach the Cyclone and bin from the main body as you would when emptying.
2. Standing over a bin. empty the contents of the cyclone by pulling the bin flap release button upwards.
3. Whilst the flap is still down detach the bin from the cyclone by pushing up the button on the middle of the cyclone.
4. Sit the bin to the side as you dont need to use it.
5. Get a pair of pliers
6. Use the pliers to pull the fins from the bottom of the cyclone. 1 by one you will hear them click out of position. When you pull the 4th and final fin the baffle will detach and you will then be able to clean the baffle and also the cyclone.

Apr 24, 2014 | Dyson DC07 All Floors Bagless Upright...

1 Answer

My Dyson is clogged on top of the cyclones and I cannot find a way to open it up to get the clog out. Please help me. I have the purple upright Dyson. Thank you


Hi, Thankyou for using FixYa, We love to fix things.

Hi your version of the Dyson is the Animal if its purple.

Right, here we go.

1. Firstly you have to detach the cyclone from the main spine, as you would when you wish to take it off to empty it. So you now have the Cyclone and the clear plastic bin in your hand.
2 Next we need to empty the clear plastic bin, just do this as you normally would by pulling the little Silver lever which is underneath the handle. The handle i am refering to says Dyson on it, curved shape. This releases the bin flap and lets any debris fall out. So you now have the cyclone and the bin with the bin flap open.
3. to seperate the Clear bin from the cyclone the bin flap must be open. At the top of the bin and the bottom of the cyclone at the front (directly down from the handle) you will see a purple lever attached to the cyclone and a clear handle on the bin itself. Simply push the purple lever upwards and the bin will seperate from the cyclone.

4. You will now have access to the cyclone.

5. To clean the cyclone properly i would suggest you powerwash it completly. You can also clean inside the cyclone as well as cleaning the wee holes at the top of it.

6. I would then recommend you use a germ killer such as mild bleach on the cyclone. rinse then let dry before using. Do not let water get into the Dyson motor as this will damage it.

7. You can also clean the bin using a pwer washer and bleach or Mr Muscle etc.

8. Simply re-attache the bin to the cyclone. It just clicks back in.

I hope you found this advise usefull

Oct 26, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dirt Devil Extreme Quick Vac - Won't turn on


Check that the filters are completely clear and not blocked - especially the top filter on top of the bin assembly. If its clogged completely brush it free of dirt and then reassemble. Make sure the inner cone filter and mesh filter is also completely clean. Then check the hose and main dust channel - something is clogged that makes this machine overheat and stop working - and often with this model (Hoover also make it in the UK under the Alyx name) its down to clogged filters or small clogs of dust in the dust channels. 
Don't forget to rate, thanks.

Mar 06, 2009 | Vacuums

1 Answer

Panasonic MC-E4013 has lots of **** but won't pick up. Drive belts and brush roller go round OK, Any ideas?


There are a few things to check.
The Twin Bin model could have clogged filters, So you'll have to depress the button on the top and check that the first top filter isn't clogged, then check the removable black filter and check that it isn't clogged with dust. Once these have been removed ensure that the mesh filters are completely clear. Although Panasonic dont suggest it, you can wash the top grid white filter and the black filter but you must ensure that both are dry before installing them. Low temp tumble dry in a pillow case will get the sponges dry in around 10 to 20 minutes but dont use a high temp as the plastic grid will melt! The mesh filters can be cleaned using the on board upholstery brush. Failing that use a paint brush to dislodge any clogged dirt - the worst for cutting suction is the powdery greyish white powder which always clogs the mesh filters.
Then before putting everything back, take the bottom hose out of the front by unhooking it before putting the bin back on. Remove the sole plate and the whole tube should be able to come off although you may need to unscrew the holder at the soleplate area which holds the bottom hose to the bottom of the cleaner. Once that is done the entire hose should come off free and by sticking a blunt stick down this hose slowly, there may well be a clog. 
This model and the rest of the Twin Bin series aren't particularly well designed. Ive had two models from Panasonic over the years, both of them being the Twin Bin design uprights (MCE 4003 and MCE 4103) which still have the same inherent problems of pick up when the filters or hose gets blocked. The beauty of the Panasonic however is that the hose handle can be removed by pushing in the lugs and getting around the machine for maintenance is easy but time consuming.
Remember that you do have two drive belts on this machine so make sure the motor pulley belt to the drive belt is secure. 
Hope that helps! 

Mar 21, 2008 | Vacuums

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