Question about Epson Stylus CX6000 All-In-One InkJet Printer

1 Answer

Epson DX6000 scanner problem

Hi,

Every time I try and scan the process starts, then fails before completion saying:

'Cannot properly communicate with the server. Make sure the scanner is on, properly connected and set up to scan. If using a SCSI connection, restart you PC.'

Well of course I have tried all the above but no success. It's a usb connection.

Posted by on

  • 1 more comment 
  • buttybabe Jan 25, 2009

    Exactly the same problem. Switching the printer off and on solves it for one or two scans then the same message again.

  • carpeblues Feb 03, 2009

    i have the same problem, and the solution you give doesn't work, anyone can help me? thanks a lot!

  • steveanson Mar 20, 2009

    I have exactly the same problem from the day I bought it 2 years ago. The guys on the Epson helpdesk have given me lots of advice to try but none of it works. It is only with my home computer running Vista, never happens with my laptop running XP. I am getting very fed up with the whole thing.....!

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 125 Answers

If it's a new printer, try changing the USB printer cable. Sometimes one of the wires just gives out and doesn't communicate properly between the printer and your PC. Hope this helps.

Posted on Aug 01, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Won't Scan -- "Cannot properly communicate with the scanner"


I think the USB cable is defective or the scanner is failing.

Apr 25, 2017 | Epson Gt-15000 A3 Flatbed Scanner Eu-45

1 Answer

Scanning Slides from Epson Perfection V700PRO


Hi
Please reinstall Epson Scanner software it will solve your problem
Thanks

Apr 11, 2008 | Epson Perfection V700 PHOTO Flatbed...

1 Answer

My scanner doesn't communicate with my computer but my printer does


Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.

If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.

If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.

Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:

1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
2. Click on FILE then select FROM SCANNER OR CAMERA.
3. Choose COLOR PICTURE.
4. Scan.

If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.

To restart this process please follow the steps listed bellow.

1. Click on Start > Control Panel > Administrative tools
2. Double-click on Services to access the list of available services.
3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
4. Select the STOP option.
5. Click the START option to restore the service.
6. Try scanning again into Paint.

If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.

If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.

If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.

Nov 11, 2011 | Epson WorkForce Office Equipment &...

1 Answer

Perfection 1670 Flatbed Scanner: When I try to scan I get a message saying: "Can...


Do the following:

Uninstall the scanner from your computer

Restart

Re-install all software and drivers with the original CD * if you dont have the drivers check the manufacturars website *

Restart again

And then it should work fine. If this fails use the scanner wizard in Windows Control Panel and follow the step by step instructions.

May 18, 2010 | Epson Perfection 1670 Flatbed Scanner

1 Answer

My Epson CX3900 prints fine. It's when I try to open Epson scan that I get an error message "Cannot properly communicate with scanner"


if the unit is directly connected via USB, another program or prev installed scanner software is using "the path" to communicate with the scanner. Can only use one scanner at a time with windows.

Nov 25, 2009 | Epson STYLUS CX3900 All-In-One InkJet...

1 Answer

Can you scan photos on the Epson DX6000 and save the image to the computor? If possible how do I go about it?


Hello,

Starting a Scan With EPSON Scan If you want to scan an image and save it directly to a file, you can start EPSON Scan as a “standalone” program.
step_1.gif Place your document or photo on the scanner. See Placing Documents or Photos for instructions.

step_2.gif Do one of the following to start EPSON Scan:


    Windows:
    Double-click the EPSON Scan icon on your desktop.


    Or select Start > All Programs or Programs > EPSON Scan > EPSON Scan.

    Mac OS X:
    Open the Applications folder and click the EPSON Scan icon.


    The EPSON Scan window appears.
step_3.gif If the Mode setting in the upper right corner of the window is set to Full Auto Mode, click the Scan button. For instructions on selecting optional settings, see Using Full Auto Mode.


cj35002e.gif

01.gif mark_no.gif Note: 01.gif 01.gif To change scan modes, see Changing the Scan Mode.
step_4.gif The File Save Settings window appears. For instructions on selecting options, see Selecting File Save Settings.


cj35003e.gif step_5.gif When you are finished selecting File Save Settings, click OK. EPSON Scan starts scanning in Full Auto Mode.

step_6.gif The scanned image is automatically saved in the specified location.


    If the Open image folder after scanning checkbox is selected in the File Save Settings window, Windows Explorer or the Macintosh Finder automatically opens to the folder where the scanned image was saved.

Please follow this link for same manual with screenshots:

http://support.epson-europe.com/onlineguides/en/dx6000/html_s/scan1_1.htm


Hope it helped.

Nov 22, 2009 | Epson Stylus CX6000 All-In-One InkJet...

1 Answer

DX6000 SCANNING FAULT


what's your connection, USB direct connection ?

Mar 14, 2008 | Epson Stylus CX6000 All-In-One InkJet...

2 Answers

Epson 3490 Scanner not communicating properly with PC


The new PC was Vista and the CD that came with the scanner completed loading a driver without complaint. However, a new driver was needed for Vista. After downloading the new driver from Epson, uninstalling the old driver and installing the new driver, it worked.

Mar 05, 2008 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

Scanner not responding to preview scan


Try this as a last ditch effort. Remove the software. Reboot the computer and come off line. Disable the Anti Virus program. Now install the soft ware. Then try. If the red light still flashes then assume it is new scanner time.

Jul 26, 2007 | Epson Expression 1640XL Flatbed Scanner

Not finding what you are looking for?
Epson Stylus  CX6000 All-In-One InkJet Printer Logo

514 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18386 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Cindy Wells

Level 3 Expert

5023 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...