Question about Samsung RF267AEBP (258 cu ft) Bottom Freezer French Door Refrigerator

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The black flapper covering on the ice/water dispenser left side door does not retract back into the close position. Does this need to be replaced or can it be repaired?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: Ice Dispenser problem on KitchenAid KSCS25INSS00 Refrigerator

You can download the repair manual or service manual for you Kichen Aid which you can find by using goolge just type

SERVICE MANUAL KITCHEN AID (model) Brand

and google it

here is a useful forum that contais extra information and some quick fixes http://www.applianceblog.com/mainforums/showthread.php?t=7374

Posted on Jan 02, 2008

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SOURCE: ICe does not fall from KitchenAid KSCS25INSS00 Ice Dispener

remove the bottom tray that you sit your glass on, push down on the bottom of the trim arround the despenser, lift outward then upward on the trim panel, have a piece of duct tape handy to tape the panel out of your way to gain access to the assembly

Posted on Apr 11, 2008

  • 489 Answers

SOURCE: Ice door flapper does not open

It is possible that the solenoid wire connections may have come loose.  You will have to pop off the front cover of the display panel to gain access to the solenoid.  To remove the panel, look below the bottom of the panel to find 2 screwdriver holes.  Slide a screwdriver in one of them and gently pry open the panel.  

Posted on Sep 30, 2008

peyton32034
  • 410 Answers

SOURCE: how to repair the ice dispenser door on a whirlpool refrigerator

If you will look on the bottom of the dispenser cover you will see 2 notches on the left and right side. carefully pry the cover off using a flat tip screw driver. then you will see a white switch plate that is either held on with latches or 2 srews depending on model. once this is removed you will gain access to the dispenser door. 
once you gain access I think you will find the hinges for the dispenser door are broken off. if so you will need a dispenser door repair kit form whirlpool part # 8201756 this kit includes new door and hinge repair kit. this is something you can do yourself if you are pateint and pay lose attention to detail. otherwise I would recomend a god servie company. thanks for using FixYa Peyton

Posted on Feb 18, 2009

woodchuck789
  • 4066 Answers

SOURCE: the door flapper on the ice dispenser is not

There is a solenoid that operates the door that could have stopped working. Can you hear it? The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Posted on Jul 12, 2009

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I have a GE side-by-side with ice and water through the door. The ice bin defrosts from time to time causing the ice to re-freeze in a clump once the temperature gets back to normal in the freezer. I...


Have you had a dispenser flapper replaced..if its not sealing (closed) properly it will lead to frost buildup in the location described..

You can check that by looking into ice chute form inside the freezer door and see if any light shines through

Jul 01, 2017 | GE 23.1 Cu. Ft. Side-by-Side Refrigerator...

1 Answer

I have a jenn-air jcd2389ges. The hole in the door where the ice comes down into your cup is broken. i believe the foam piece is busted


Here is a kit of the most likely parts that you are talking about=> 12001991 Ice Dispenser Solenoid and Door Kit Just disconnect the power and turn water off before beginning to ddisassemble the fispenser components seen here=> JCD2389GES Dispenser Components
1. Unplug the refrigerator power cord.
2. Remove the overflow grille from the housing.
3. Unsnap front cover at the bottom of the housing.
(using a flat blade screwdriver, and tape or pad, twist the screw driver, or pry out the bottom trim using the molded slots in the bottom of the trim panel).
4. Disconnect the front cover switch harness connector and set the cover aside.
5. Disconnect the power wire harness connector (BL/BK and W wires)
6. Disconnect the flapper door heater wire harness connector (if one is present).
7. Release the dispenser microswitch retainers and slide the switches off of their locator pins. Carefully handle the switches so they do not come apart.
8. Disconnect the wires from the terminals of the lamp holder.
9. Remove the two 1/4. hex head screws from the control bracket and remove the control bracket.
10. Remove the 1/4. hex head screw to remove the water fitting (fill spout) from the water dispenser lever.
11. Unsnap the ice guide and remove it from the ice dispenser lever.
12. Remove the air pot by sliding the rear of the air pot out of the slot molded to the dispenser housing and slip the linkage out of the flapper door mechanism assembly.
13. Unsnap the flapper door and remove it from the ice dispenser lever. While you remove the flapper door, carefully guide the flapper door heater wire and connector over the door mechanism assembly.
14. Remove the 1/4. hex head screw securing the dispenser levers pivot retainer to the dispenser housing and remove the retainer.
15. Remove the water dispenser lever.
16. Remove the ice dispenser lever by maneuvering it around the door mechanism assembly.
17. Pull the pin from the door mechanism assembly and remove the spring and mechanism assembly.
18. Reassemble in reverse order.
Need Help let me know, Thanks Sea Breeze

Jul 02, 2012 | Jenn-Air JCD2389G Side by Side...

3 Answers

I have the model ED5VHEXVQ Whirlpool side by side refrigerator and the ice dispenser flapper will not close all the way after dispensing ice which causes the build up of ice crystals inside the door. This...


Hello, Thank You for using FixYa. I will be helping you today.Alot of times the plastic clip breaks that holds the pin and spring for the flapper door the only way to fix it is install part 8201756 and it comes with directions.
Thank You and please rate my answer if it was helpful..

Jun 10, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Jenn-Air JCD2389GE side-by-side refrigerator ice maker. Numerous problems since purchased in 2002. The latest is flapper door opening and closing repeatedly at two second intervals and water pouring out...


Getting to the more serious water leak problem, it will be likely caused by one of two problems. the first, more common problem, is the solenoid for the icemaker valve is likely stuck open. sometimes particles in the water will literally prevent the solenoid from closing, like jamming a stone between a piston inside an engine cylinder, causing your water to overfill your icemaker, fill up the bucket, and pour through the flapping door that you also have problems with. the second possible problem, is your icemaker itself has stopped, or to be more precise, the motor has ceased up, and it happened to stop at the point in the icemaker cycle when it calls for water. You can check to see if the valve is the problem, by removing the icemaker entirely from the freezer, its held on by 3 screws, or possibly one screw and two metal or plastic clips, also unplug the icemaker from where it connects electrically. Assuming you have the water to fridge turned off presently, turn the water back on, and see if water comes through the fill tube. If it does, the valve is your problem, I suggest replacing both the primary and secondary valves. 12001892, 61005626 are the two part numbers.
If water is not coming out of the fill tube, take a look at your icemaker. Look at the icemaker as it was when mounted, and inspect the center ejector shaft, it runs down the middle top of the icemaker, and has 11 fingers on it, it is what rotates around to eject cubes. Is it in the "home" position, i .e. the position it sits while water freezes. The home position, when looking at the ice maker in its normal orientation, is when the ejector shaft teeth are pointing at 2:00. If the teeth are in any other position, either the ice maker was disconnected during its cycle, or the motor has stopped. To be certain, with the water remaining off, reconnect the ice maker, pour about 8 oz of water in the ice maker, if after 24 hours there is no ice ejected, then you have a bad ice maker. part # D7824706Q

In regards to your flapper door problem. since the path of water went through the door dispenser,its possible you may need to replace electric panel for dispenser. An inconvenient fix is to unplug the connection for the dispenser, located either at the top, under hinge cover, or at the bottom, after removing toe plate.

I fix refrigerators
my website: www.FixMyFridge.net

Mar 08, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Need to open ice despensor cover on refridgerator door the flapper won't close all the way and a small black piece fell out (looks like a weight)


Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components

Oct 23, 2009 | GALAXY Microsystems 25.4 cu. ft....

1 Answer

Whirlpool ED5FVGXSS00 freezer door ice dispenser flap will not close ..causing frost buildup. What parts do i need?


On the back of the door directly behind the flapper door , you will see an access cover ... take it off and adjust the tension

Oct 02, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

How do I disassemble Ice dispenser to troubleshoot flapper door?


Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

Aug 20, 2009 | Refrigerators

1 Answer

Ice Dispenser "Flapper" is loose--How does it reattach?


the plastic arms that move the flapper door open and closed are broken. I had this happen to me some months back. You will need to buy a repair kit from your local dealer. Explain what is broken and they can look up their part/kit number. You can't buy just the plastic door. Mine cost about $30 but was worth the price of getting my ice maker dispenser operating again. Very minor mechanics required to open this portion of the mechanism. Mostly some removal of screws and a spring or two. Good luck.

Apr 14, 2009 | Jenn-Air 21.6 cu. ft. Side-By-Side...

1 Answer

Kenmore side by side icemaker


Your product is an IDI (In Door Ice the bucket is in the door) or a Non-IDI? By the way, you mention the Ice maker. The thing is that if the ice maker is not runnning then you don't have ice to dispense and obviously the fact that the motor is working or not is irrelevant. So that's why I suppose that the problem is not the ice maker but the trajectory of the cubes from the bucket to outside of the door.

In the Non-IDI sometimes it happens that the safes in the bucket jump the locks were the bucket resides so the auger motor (the one that move the shaft so you get the Ice) is still running but you can't get ice because the bucket is not in the right position. Just try to relocate the bucket.

You can see if the motor is moving the shaft pressing the light switch that is at the top of the freezer. Then dispense, when you press the switch the main board thinks that the door is closed so you can dispense and see if the motor is moving the shaft.

Other failure mode is the flapper door, it depends if the dispenser works with full electronics or if it's an electromechanical dispenser. Full electronics dispenser use a stepper motor to move the flapper door so the failure is that when you press the pad and the flapper door is closing, if you press it again then it get stucked, the motor dispense but the flapper door is closed. With electromechanical dispenser, maybe is the dashpot mechanism.

If any of these solutions couldn't fix your problem please tell me. I think that I can solve this particular problem.

Feb 18, 2009 | Whirlpool GS6NBEXR Side by Side...

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