Question about Creative Labs ZEN Vision:M Digital Media Player

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Playing a video file my zen has frozen and will not turn off or funtion

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If it continues to freeze up after a reset, you'll need to replace the hard drive.

Posted on Sep 23, 2008

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You need to get a toothpick or needle and push it in the small hole on the side that says RESET. This will unfreeze your system and reset it. You won't lose any files. MAKE SURE THAT YOU DON'T TRY TO STICK THE TOOTHPICK IN THE MICROPHONE HOLE. Make sure that it's the RESET hole!!!!! Good luck.

Posted on Sep 18, 2008

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1 Answer

Creative zen became frozen


Let the battery completely drain, and after a while charge it using the charger available else thru computer without turning it on.. let it charge for 50% and then try switching it on. Try this if not get back to me.

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Can't convert mp4 files through Creative Zen video converter


Creative Zen has its own video format, so you need a thrid party video converter to convert videos to the format fit for your player.
Here I recommend you try Wondershare Video Converter Platinum, which could convert between all popular Video formats ( AVI, MKV, MP4, WMV, FLV, MPEG etc.) that support all popular portable media players (such as Creative Zen, Zune/Zune HD, iPod/iPhone and PSP) and the latest iPod Nano 5G, iPod Touch 3, iPhone 3GS/OS 3.1.

Apr 08, 2009 | Creative Labs Zen Digital Media Player

1 Answer

My Zen mp3 player is stuck or frozen on "Shutting off" mode.


when off hold play down. then turn on(while holding play). then theres a recovery menu go to clean up.

Dec 28, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

My zen has frozen and it is still on.


Try resetting it with the reset button on the side of the player. You need to use a pin to push it. If it resets successfully use the players utility to reset and check it.

Cheers

Dec 28, 2008 | Creative Labs Zen V MP3 Player

1 Answer

My zen has frozen and it is still on.


ok look down on your zen u will see a play where u plau it in then nezt to it its a veru very little thing get a pin put it in there then it will not froze

Dec 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen is frozen!


I just read a solution posted by someone else for the same problem, they said to stick a toothpick into the pinhole reset button at the bottom of the Zen so i did this then turned it back on but i got the same problem, so i reset it again and then pluged it into recharge and this seems to have worked...hope this helps!

Oct 12, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen v problems-frozen


If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Aug 25, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Frozen


Try to download the "fixer" from Creatives homepage.

Apr 27, 2008 | Creative Labs Zen Stone Plus MP3 Player

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