Question about Dyson Ball DC24 Bagless Upright Vacuum

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I just purchased. The brush was working, but it is not working now... I do not see any obstacles on the brush... Please help

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The Dyson site provide troubleshooting guides. Easy to follow, step by step instructions. See below link.

http://www.dyson.com/support/help.asp?model=SUP-DC24&article=1231

Posted on Mar 13, 2011

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Posted on Jan 02, 2017

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1 Answer

Why wont brushes rotate


Hi, it's Allie from Crucial Vacuum!

There are several things that may affect the performance of your unit and cause this to happen. The roller brush may stop working properly because of the belts, the roller brush or the filters in your unit.

Belt are recommended to be changed every 3 months, not replacing the belts can cause them to stretch out and the roller brush won't work properly. If the belts are in optimal conditions and do not need to be replaced, this may have been caused by your unit's rollerbrush.

Roller brushes can be cleaned and maintained to avoid frequent replacement. Make sure that there are no hair strands or debris tangled up in the brush roll's bristles, this may cause the roller to not work. Monthly care of your brush roller will help to keep you vacuum working properly.

Last, make sure to check your filters, if the filters have not been washed (if washable) or have not been replaced, it can affect the suction and performance of your unit.

You can purchase direct your replacement belts, brush roll and filters from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

www.crucialvacuum.com

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.



Alejandra (Allie) Sepulveda-Rivera
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Aug 19, 2014 | Vacuums

1 Answer

Dyson dc 47


Hey, this is Jeremy with Crucial Vacuum,

There are 3 potential reasons as to why your Dyson DC47 roller brush is not working:

1) The brush bar may be blocked by debris that was picked up by the vacuum. To remove the blockage, switch your vacuum 'OFF' and unplug before proceeding. Then, lay the vacuum down and try to remove anything that is lodged in the roller brush. If you still cannot clear the obstruction, you may need to remove the base plate to gain better access to the bar.

2) The roller brush may be set in a position that is too low for the type of surface that you are working on. Vacuums have different recommended heights when working on carpets and hardwoods. Try switching the brush "on" or "off" based on what type of surface you are working on.

3) If the vacuum cleaner brush is not spinning the belt might be broken, stretched out too much, or might have fallen off. Check the belt and replace if needed.

You can purchase replacement parts for Dyson direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/dyson.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Jun 06, 2014 | Dyson Dc 41 Ball

1 Answer

Brush will not turn


Hey, this is Jeremy with Crucial Vacuum,

There are 3 potential reasons as to why your Dyson DC41 roller brush is not working:

1) The brush bar may be blocked by debris that was picked up by the vacuum. To remove the blockage, switch your vacuum 'OFF' and unplug before proceeding. Then, lay the vacuum down and try to remove anything that is lodged in the roller brush. If you still cannot clear the obstruction, you may need to remove the base plate to gain better access to the bar.

2) The roller brush may be set in a position that is too low for the type of surface that you are working on. Vacuums have different recommended heights when working on carpets and hardwoods. Try switching the brush "on" or "off" based on what type of surface you are working on.

3) If the vacuum cleaner brush is not spinning the belt might be broken, stretched out too much, or might have fallen off. Check the belt and replace if needed.

You can purchase replacement parts for Dyson direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/dyson.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Apr 22, 2014 | Dyson Dc 41 Ball

1 Answer

What are these 2 blinking lights on my irobot roomba?


"The Charge Indicator Light is located immediately to the right of the power button on Roomba Red and Roomba (sage). On Roomba Discovery and Discovery SE, the Charge Indicator Light is incorporated into the power button. Please refer to the table below to determine what the Charge Indicator Light is telling you.

* Pulsing Amber - Charging
* Green - Fully Charged
* Amber - Partially Discharged
* Red - Almost Fully Discharged
* Flashing Red - Fully Discharged"
At the end of a cleaning mission, Roomba will tell you if it has successfully completed it's mission or not:

GREEN = MISSION COMPLETE

YELLOW = MISSION ABANDONED (Check robot's brushes, etc.)

YELLOW RED POWER BUTTON = BATTERY DEPLETED (Scheduler Models)

RED YELLOW POWER BUTTON = BATTERY DEPLETED (Discovery Models)
number of beeps after ?uh-oh? :

No beeps: A wheel is stuck or is not touching the ground. Pick up the robot, place it down securely on the floor and touch the clean button to restart the cycle.

1 beep: The main brushes cannot turn. Turn over Roomba and remove the brush guard by pushing the two yellow tabs. Remove the brushes, clear any obstructions, and replace them again.

2 beeps: The side brush cannot turn. Turn over Roomba. Look to see if something is wrapped around the side brush. Remove the side brush with a screw driver and check for string or hair that may be wrapped around it.

3 beeps: The vacuum cannot run Remove and empty Roomba?s bin.

4 beeps: A wheel motor cannot run Your Roomba may be stuck or something may be wrapped around a wheel. Look for something wrapped around the wheels. Push them in and out and make sure they turn easily.

5 beeps: The cliff sensors have failed or are blocked. Turn over Roomba and clear any debris that might be caught underneath the front bumper in the cliff sensors. You can also use compressed air to clean them out.

6 beeps: Wheel obstruction or robot attempting to drive over an obstacle. Turn over Roomba and remove any obstructions that prevent the wheels from seating all the way up into Roomba?s body. Also, remove any obstacles that Roomba could drive over.

7 or 8 beeps: Not applicable Roomba?s beep codes do not include 7 or 8 beeps. If you are getting an error with 7 or 8 beeps, try counting again or contact iRobot Customer Care.

9 beeps: Sensor error Please contact iRobot Customer Care.

10 beeps: Roomba is stuck Pick up Roomba and start it again somewhere else. Use a virtual wall or other barrier to keep Roomba away from the
place it got stuck.

Your Roomba may be experiencing an issue where the battery is deeply discharged and may need to charge longer than the standard 3 hours. (or 7 hours if you have a standard charger)

Even with the charging light showing green (this indicates a fully charged battery) the robot is still charging. If your Roomba exhibits behavior where it charges for a short time then runs for a short time you will need to do the following.

1. Plug the charger into Roomba (if you have a home base be sure to plug directly into Roomba instead of using the home base, this will ensure the robot's charging cycle is not interrupted.)

2. After the Roomba's charging indicator goes to solid green please keep the Roomba on the charger for an additional 72 hours. (3 days)

3. After the 72 hours (3 days) has passed, turn your Roomba on and begin a normal cleaning cycle. If this works successfully it may take several uses for the battery to get back up to the performance it once had.

If this does not correct the problem, please call customer support at 877-855-8593

Nov 22, 2012 | Vacuums

2 Answers

Why is my central vac. making such a loud noise. It sounds like jet getting ready for take off. It seems to be getting louder. I'm not using it because i'm afraid it's going to explode or...


The bearing or the motor is warn out they last 15 years in the case. In some rare case the brush ware out or the rely can catch fire, most central vacuum are not made to be oiled! Hot oil will catch on fire. Best to unplug the vacuum unit call a few shops and ask replacement motor cost, if you remove the Vac and take to them it will cost less.

Jun 25, 2011 | Vacuums

1 Answer

Last night as I was vacuuming, I noticed that the belt stop indicator light was on. I pulled out the hair that had gotten tangled around the brush in hopes of solving the problem. It didn't change things....


Not sure what you mean when you refer to a "microchip" but maybe it is a sensor that works with the belt. Anyway, if you Google the make and model number of your vacuum you can probably get an exploded view or owners manual that might indicate where the part goes that you are referring to. If you have a problem finding it, send a message back and I will assist you.

Sep 14, 2010 | Vacuums

1 Answer

Hoover Steam Vac with Clean Surge model #F50905-900


All you need for your item is the belt.dissassemble the unit and you will se the track where the belt was, or even the old ne snapped an trapped somewhere inside. brush assembly purchase will not solve this.

update me about your progress.

Good luck

Jun 24, 2009 | Hoover SteamVac F5914-900 SpinScrub...

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Brushes won"t spin, Model F7452-900


SAME PROBLEM Hoover F7452 900 brushes won't spin; cleaned and move freely, under filter slid out and cleaned, still froze up....had it a little more than a year so probably no warranty.....assuming turbine related and will take it to dealer......how common is this problem with this model???

Jun 15, 2009 | Hoover F7431-900 SteamVac Vacuum

1 Answer

New hose lance and brushes


There is one for sale on ebay.co.uk if this is any help

Mar 04, 2008 | Polti Vaporetto 2400 Canister Steam Vacuum

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