Question about Televison & Video

2 Answers

I have a Craig 15 inch TV. The CC:On is not working. That is, when it is on mute, the words do not appear.

Posted by on

  • 3 more comments 
  • barbara_a751 Mar 13, 2011

    Sirs; We watch Jeopardy every day. The last two days, the cc button has not worked.
    Duh! Of course. we have tried all channels and other shows. What kind of answer was it to tell us that not all shows have the cc feature? LOL.
    Have we wasted our money. This was an expert. This was our first request for help. What impression do you think is conveyed? Thanks.

  • barbara_a751 Mar 14, 2011

    TV is CLC501; Using Charter cable; Connected w/Charter cables; The CC doesn't work either way as of 3/10/11. No problem prior to that.

  • barbara_a751 Mar 14, 2011

    The CC button on the remote still works showing selection on the screen but there is no CC on the screen.

  • barbara_a751 Mar 15, 2011

    Your proposed solution didn't work. Any more suggestions? Thanks.

  • barbara_a751 Mar 19, 2011

    None of your info has been of help to me. Also, you wanted to charge me $5 more for additional info. Please disregard any charges to my acct ending in 3646. Thanks.

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,140 Answers

Hello Barbara,

I'm sorry that you did not receive the correct answer to your problem. Please could you let me know the answers to the following simple questions so I can answer your question correctly and without further delay.

1. Model number of the TV, e.g. CLC501
2. Are you using a cable or satellite receiver, a digital converter or an antenna.
3. If using any of the above other than antenna, how is the box connected to the TV.
4. Does the CC work with the volume on.

I apologise for all of the questions, but they are relevant. Your original question stated that the CC does does not work when on mute, but your comment a few minutes ago stated that the CC button does not work. Please can you clarify this for me - I need to know exactly what is and what isn't working to solve the problem.

Thanks,
BElectric

Posted on Mar 13, 2011

  • 1 more comment 
  • DILLIGAF
    DILLIGAF Mar 14, 2011

    Hi there,



    Thanks for getting back to me.



    I think you have accidentally switched off the Closed Captions at the cable box. This means that the closed captions are not being "sent" to the TV.



    To enable CC on the cable box:



    1. Switch ON the TV and cable box and select any cable channel

    2. Press the CC button on the TV remote and switch the CC OFF (really)



    Now, using the buttons on the front of the cable box:



    3. Press the POWER button and switch the cable box OFF

    4. Press and hold the MENU button until the cable box settings menu appears on the TV screen

    5. Press the DOWN arrow repeatedly until CLOSED CAPTION is highlighted

    6. Press the RIGHT arrow repeatedly until this setting shows ENABLED or ON

    7. Press the DOWN arrow again to higlight ANALOG

    8. If this option is set to anything other than CC1, press the RIGHT arrow repeatedly until the setting shows CC1

    9. Press the MENU button to save the settings and close the menu

    10. Press the POWER button to switch the cable box on again



    You should now have the closed captions on your TV screen again. I suspect you will find that the closed caption option on the cable box was set to 'DISABLED' or 'OFF'.



    Please try the above, then let me know if you need further assistance.



    Regards,

    BElectric

  • DILLIGAF
    DILLIGAF Mar 15, 2011

    Yes, I have other suggestions but you are going to have to work with me a little more here. Simply saying "it didn't work" doesn't give me any information to determine where to look next. I need to know what didn't work . . .



    - Did you manage to access the settings for the cable box?

    - Are the closed captions switched on at the cable box?

    - What is the brand and model number of the cable box? Is it Motorola?

    - How is the cable box connected to the TV . . .



    If you don't know the correct technical term for the cable used between the cable box and the TV, please describe it as best you can. How many plugs/jacks are there on each end of the cable? Are they color-coded? If there is only one plug at each end of the cable, what shape is it?



    It is vital for me to know how the cable box is connected to the TV as this determines where and how the CC should be switched on. If you could answer these questions, I can tell you how to get the CC back - assuming there isn't a fault with the TV. Without the answers to these questions, I'm just guessing.



    Thanks,

    BElectric

  • DILLIGAF
    DILLIGAF Mar 19, 2011

    Unfortunately, you did not supply the information I requested in my previous message. Remote support requires two-way communication to work effectively. Therefore, I was unable to solve the problem, but I wish you the best of luck in finding the resolution.



    Regards,

    BElectric

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,340 Answers

Not all programs are broadcast with CC.

Posted on Mar 13, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Craig portable DVD/CD player. It stopped playing sound. What's wrong? Not on mute.


Craig 9-Inch TFT Swivel Portable DVD/CD Player with Remote

www.amazon.com/Craig-9...Portable.../B007S71NHM

Amazon.com, Inc.
Rating: 3.3 - ‎58 reviews
Amazon.com: Craig 9-Inch TFT Swivel Portable DVD/CD Player with Remote, Black ... But keep in mind this player does not provide the highest quality in portable DVD players one can find. .... The remote stopped working within a few weeks.

Craig 10" LCD Portable DVD Player with Swivel Screen and ...

www.qvc.com/Craig-10-LCD-Portable-DVD-Player-with-Swivel-Sc...

QVCThis 10" portable DVD player from Craig comes with everything you need to help keep ... Plays DVD, CD, CD-R/-RW, JPEG; 10.1" diagonal TFT display; swivel screen design..... Couldn't start DVD unless I held down the door or it would stop.

Craig CTFT716N 7" TFT Swivel Screen Portable DVD/CD ...

www.walmart.com/.../Craig...Portable-DVD-CD-Player.../33846...

Walmart
Rating: 3.5 - ‎18 votes - ‎$59.78 - ‎In stock
Buy Craig CTFT716N 7" TFT Swivel Screen Portable DVD/CD Player with Remote Control at ... I had one of these portable dvd players but paid over $100.00.

Dec 28, 2015 | Craig Televison & Video

1 Answer

Sony Bravia 32EX340 now has Closed Captions on all the time, even when set to Off with the Setup options or the remote's CC button. However, choosing CC language, on/off, from a DVD works fine. What


Do a reset to this TV set and check. To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
Service mode entry, adjust and exit procedure to many popular brand TVs are given. Never forget to exit the service mode, after all adjustments have been done.

Oct 03, 2014 | Sony BRAVIA KDL32EX340 32 Inch LED LCD...

1 Answer

How do i get caption only on mute


On newer Sony TVs you press the CC button to cycle through the available settings for Closed Captions (CC): On, Off, and On when
Muting.

However, it looks like your factory remote control lacks a CC button and your TV menu appears to have a simple Off/On option for what Sony calls Caption Vision. If that is the case then you would need to manually turn on Caption Vision when you mute the television. That hardly seems like the solution you're after.

If you had an aftermarket remote control that could record macros you might be able to program it so that when you press the mute button the TV would mute and also turn on Closed Captioning. This would require the proper remote control and some expertise.

Aug 19, 2014 | Sony BRAVIA KDL-40S2000 40 in. LCD HDTV

1 Answer

Craig tv 32 inch have no sound at all even tried the headphone jack and nothing.


My craig32' TV has any sound i think the mute is not working when i push it an X came up on TV screen but clear picture, the model no.clc512e

Aug 17, 2013 | Televison & Video

1 Answer

The word "factory" is appearing 19"HAIER T.V.


Try www.xdiv.com/remotes


I found the GE 3 in 1 Model #RM24912 at Walmart for about $7 that worksperfectly. The booklet lists 5 codes for Haier, and code 0217 works allthe functions on my tv, including mute, channel return, and even themenu for color adjustment, sleep timer etc.
The code that I'm using is "0748", but try the codes provided - 1034 or 0768 and see what happens.

Codes
0081
0216
0217

If your remote is a 3 digit remote just drop the zero ie. 081, 216, 217

Hope it work's,




If all the other functions work on the tv remote, then turn the tv off,then un-plug it for 10 minutes. Plug it back in and turn it on. If theinput button still doesn't work then go into the tv menu and try and change it there.

Hope this works,

Nalin :)

Jun 29, 2009 | Haier HTN19R12S 19" TV

1 Answer

I have a "craig" tv and the word factory is on the upper left corner, when this word appears i can no longer use any buttons on my tv, how do i fix this?


have a "craig" tv and the word factory is on the upper left corner, when this word appears i can no longer use any

Dec 24, 2008 | Craig CTV-41904 19" TV

21 Answers

Can't turn subtitles off


I want to thank whomever suggested the following...it works. I had been trying for days. Here is the solution:
Turn off the cable box and hit the menu button on the universal remote. The screen with the closed caption selection appears. Scroll down to the line regarding subtitles and turn it off.

Jan 18, 2008 | Philips Magnavox 27MS343S 27" TV

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

37 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74251 Answers

Cindy Wells

Level 3 Expert

5129 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...