I bought a used Sanyo pro 700. I called sprint and they said I needed a ten digit password to access the account. The phone payment was due to be paid by 4-17-09. They wouldn't give me any more information without the passcode. I have a Sprint service now and would like to change phones. What can I do?

You can download it here:

http://shop2.sprint.com/en/software_downloads/phones/sanyo_pro700.shtml

It is important to know that resetting your phone would wipe out all the data that you hvae on the phone. It is therefore advised that you create a back-up before proceeding.

Steps to Reset Settings
Resetting the default settings restores all the factory defaults, including the ringer types and display settings.The Contacts, Call History, Calendar, and Messaging are not affected.
1.Press Menu > Settings > More... > Security.
2.Enter lock code.(The default code is last 4 digits of your phone number or 0000 or 1234).
3.Select Delete/Reset > Reset All Settings.
4.Read the disclaimer and press OK (left softkey).
5.If you are certain that you would like to restore all the factory settings, press Yes (left softkey).

Steps to Reset Phone
Resetting the phone resets all settings, including the ringer types and display settings.This option will delete all data on your phone.
1.Press Menu > Settings > More... > Security.
2.Enter lock code.(The default code is last 4 digits of your phone number or 0000 or 1234).
3.Select Delete/Reset > Reset Phone.
4.Read the disclaimer and press OK (left softkey).
5.If you are certain that you would like to reset your phone, press Yes (left softkey).
Hope this was helpful? Please comment for more information and thank you for using FixYa.

The Sanyo PRO-700 is like all Sprint phones and uses the CMDA network so no Sim card is used. You can take the phone to the Sprint store and have the clerk's use the transfer machine and that should delete the duplicate entries.

hopefully you are Sprint client........ have them do transfer all your contacts for you, it will be done 30 - 60 mins depending on how many you have and how many customers are ahead of you

The easiest way is to call the customer support # for your carrier. In some cases it's #611 or #211.

Hi,

PRO 700 DOES NOT USE SIM CARDS! instead like the other sprint phones it uses the ESN/MEID number on the back. Just call sprint and tell them you want to do an ESN SWAP or SWITCH TO A NEW PHONE and they will ask you for the number under the battery. They will also walk you through activating everything including Direct Connect. It is as fast as Nextel traditional Direct Connect but it has a MUCH LARGER COVERAGE AREA FOR VOICE AND DIRECT CONNECT. Soon these phones will take control and the whole IDEN network Nextel uses will be converted to CDMA (sprints High Speed Network).

it can be unlocked by calling your carrier and they will give you the infomation unlock code as long as the account is current and not delienquent if canceled

Hey! I just got the PRO 700. IT DOES NOT USE SIM CARDS! instead like the other sprint phones it uses the ESN/MEID number on the back. Just call sprint and tell them you want to do an ESN SWAP or SWITCH TO A NEW PHONE and they will ask you for the number under the battery. They will also walk you through activating everything including Direct Connect. It is as fast as Nextel traditional Direct Connect but it has a MUCH LARGER COVERAGE AREA FOR VOICE AND DIRECT CONNECT. Soon these phones will take control and the whole IDEN network Nextel uses will be converted to CDMA (sprints High Speed Network). 

I FINALLY GOT THE ANSWER! I ALSO HAVE A GODADDY EMAIL ADDRESS AND USE A HTC TOUCH PHONE FROM SPRINT. I've entered the following settings and my email now works like a charm! This is for a POP3 email address, not an IMAP email address.

You cannot send the email unless you have a sprint email address. Email must go through the Sprint server in order to be sent (incoming mail does not).

Call Sprint Tier II (877.345.7895) and ask them to set you up with a User Name and Password for the outgoing mail server. All the rest of the settings are as follows:

EMAIL SET UP Email Address: [email protected] Your Password: the password you use to access your go daddy account Check SAVE PASSWORD Click NEXT UNCLICK TRY TO GET EMAIL SETTINGS AUTOMATICALLY FROM THE INTERNET. Click NEXT. Your Email Provider: Internet Email Click Next Your Name: Dales Wife Account Display Name: 'GoDaddy Email" or whatever you'd like to call it so you can identify this account (you can have several email accounts sent to your phone). Click NEXT Incoming Mail Server: pop.secureserver.net Account Type: POP3 Click NEXT User Name: Again enter [email protected] Password: Enter your password again Check SAVE PASSWORD Outgoing (SMTP) Mail Server: smtp.sprintpcs.com CHECK Outgoing server requires authentication UNCHECK Use the same user name and password for sending email Advanced Server Settings: DO NOT Check: Require SSL for Incoming e-mail DO NOT Check: Require SSL for Outgoing e-mail Click DONE to return to previous screen Click NEXT Outgoing Server Login: [email protected] Password: When you call Sprint Tier II they will ask you what password you'd like. Check Save Password. Automatic Send/Receive: I use every 5 minutes and it doesn't seem to run my battery down. Click FINISH. This has been driving me crazy for two months now so I really hope this information helps somebody else out. Best of luck! NOW, if anyone knows how to remove those annoying envelopes when I access my mail - I could use the help. There are three envelopes there (one for GoDaddy mail, one for Outlook and one for Picture Mail.) I do not use Outlook or Picture Mail and would love it if I could remove those.