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Cannot configue slingbox through new modem/router. need help accessing firewall and router settings

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Go to this site
http://support.slingbox.com/get/old-network-assistant.html
fill in the fields below and it should pop up a guide to enable port forwarding on your router.

Posted on Mar 13, 2011

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You need two cables one from the Modem into the internet port on the back of the router and another from Computer Port 1 into your computer then you should be able to connect via wireless. If not get onto the router CP and check the settings.

Jan 06, 2010 | D-Link DES 1005D (DES-1005D) 5x10/100 Mbps...

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EMule TCP Port 11522 not reachable


Does you norton program have a firewall included with the software? If so, your windows firewall was probably turned off automatically because having two firewalls running simultaniosly can cause a conflict between the two firewalls and therefore will not work correctly.If you have a firewall included with your norton software make sure it is turned on and leave your windows firewall off, other wise turn your windows firewall back on.

As far as your situation with the broadband modem, I have to ask: Is your Thomson hardware a broadband router (wireless/wired), or are you using an access point? (wireless/wired) If you are using a "router" there is no way to set it up to work with the modem the cable company provided you. However, if the Thomson modem hardware is an "access point" the only thing I can suggest is to follow these steps:

1) Pull the power cord out of the back of the modem that the cable company provided to you.

2) Next, plug in your Thomson router in to the ethernet port of the computer.

3) You are then going to configure that device. Start by going to the "network and Internet" section in your control panel. There should be a section in there where you can click that says "setup a new network connection" There should be an option to set up and "access point" and it will search for your hardware. If your hardware is found you will probablybe promped to input information about your router and once that's done it should set up successfully. If it isn't successful by some chance don't give up just yet! Go to step 4-

4) Shut down your computer.

5) next, switch the ethernet cable going from your Thomson hardware to the modem from the cable company.
6) You will then need a second ethernet cable to go from a second port of the Thompson hardware in to the ethernet port on your computer.

7) next, plug the power cord back in to the modem from the cable company and your Thompson hardware and start up your computer.

You should be able to get a wired internet connection if all goes well. If you have a wireless access point go ahead and set up a separate internet connection only this time choose "wireless" and choose your settings. I hope this helps. Feel free to contact me anytime if you have more questions. Happy Holidays!

Rachel

Dec 04, 2009 | Computers & Internet

1 Answer

I have a wireless broadband router (802.11g) and as im trying to install it, it comes up with the message "there was an error reading the configuation file." please help.. all my connections are good.. i...


First make sure that the computer is able to go online when connected directly to the modem.
Once you are online with the modem , you can try to set up the router manually without the set up disc.
Click Here for step by step solutions

Nov 07, 2009 | Arris WA840GP 802.11g/b (51807400100)...

2 Answers

I am trying to connect a slingbox to my home network, but my network cant find the slingbox, do you have any ideas?


Depends on how the Slingbox is configured. It should be set up to use DHCP and try to get an IP from your router, either by wireless or by hardwired ethernet.

I would help if you could details how your network is configured.

Cheers,
Ripface.

Sep 27, 2009 | Belkin (F5D7230-4) Router (587009)

2 Answers

Cannot connect remotly to the slingbox


Hi! I will be more than glad to assist you in this concern. please check this first at your sisters house..
If you are at home of your sister and are not seeing your Slingbox in the SlingPlayer Slingbox Directory, one of two things are going on:

1. The Slingbox is not properly connecting to your router.
2. You have security software on your computer preventing it from talking to the Slingbox.
3. The network connection to your Slingbox is broken.

If the issue is that the Slingbox is not properly connecting to your router, the network light on the front of the Slingbox will either be off or be blinking.

If the network light on the front of your Slingbox is on, then the issue is probably virus or firewall software.

Your Slingbox is all set up, the Network light is on and still you can't find it in your Slingbox Directory in SlingPlayer.

Most of the time if you are at home and in this situation, the problem can be narrowed down to one of the following:

* Your router or router configuration has changed since you plugged in your Slingbox.
* Security software on your computer is preventing your Slingbox from communicating with your computer.
* You've more than one router on your home network.
* You've accidentally connected your computer to your neighbor's wireless network.

If you are using a router on the home network, routers have a built in firewall and in this case. The Slingbox uses port 5001 when it communicates with your router, so this port needs to be open for your Slingbox to send video outside of your network.

please feel free to get in touch if u have any question..

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1 Answer

Can't use slingbox away from home . My son lives abroad and has been using it ok until we got a new router but can't now access it. Can you sort it out for us.


this will almost definitely be to do with the firewall on the router. You need to access the slingbox from inside the house and re-run the setup wizard which will attempt to configure the router for you

Aug 07, 2009 | Sling Media Slingbox AV Remote Control

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Connecting Mac laptop to wireless router.


THE FIREWALL AND WINDOWS DEFENDER IN THE PROBLEM, THE ROUTE ALSO NEED TO BE SETUP TO THE SYSTEM SO YOU CAN ACCESS THE MODEM AND THE MODEM ACCESS THE REST OF THE NETWORK.

DO YOU HAVE SYNC IN THE MAC WORLD
INSTALL THE ROUTER AS A NEW DEVICE SO IT SETS EVERYTHING UP FOR YOU AND TAKES CARE OF THE FIREWALL AND DEFENDER ISSUES.

IF YOU NEED MORE BAD HELP YOU CAN REACH ME THREW THE WEB SITE AT
RODGANDYSR@GMAIL

May 12, 2009 | Computers & Internet

1 Answer

New internet provider and now can not use remote viewing


If you have changed Internet Providers (which I assume you have considering you refer to changing from DSL to Cable modem), your "location" on the Internet has also changed.

Try going through the setup process with your Slingbox again as if it were the first time you had installed it.

Mar 18, 2009 | ParkerVision SignalMAX WR1500 / SignalMAX...

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Cannot connect remotely


I had a similar problem with my Slingbox Pro. After some time I realized that the problem was with my router, not my Slingbox. I tried a new router, but that router didn't work well with my Slingbox and Tivo. So I put the original router back, and I plugged it into a timer that automatically turns the power off and on once a day.

Sep 30, 2008 | Sling Media The Slingbox Pro

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