Question about HP Photosmart C6380 All-In-One InkJet Printer
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Posted on Jan 02, 2017
SOURCE: HP All-in-one will not scan
I think I have the solution for you (after facing similar problem). Try installing the drivers and then go to my computer right click on the HP and select "Scan using wizard". My HP is able to scan using this method although I still can't scan using the button on the printer so if you don't mind clicking the mouse instead of the printer's button you should be fine. Let me know if it worked. Cheers, D.
Posted on Jul 14, 2007
I have never used the scanner on my HP 3310 all in One Printer and now I need to. When I hit the scan button to scan my pictures, I ger a message on the screen of the printer that says "No Scan Optios" Refer to devise documentation to troubleshoot. Can you help me and is there a driver software that I need to install. I do not have my programs that came with the printer as we just moved and I can't find them. Can I download something from the internet to help me use this function? and also I never used the fax, but the copier and printing part of the printer works fine. Thank you for your assistance.
Posted on Sep 30, 2008
If you get the error while trying to scan with your HP 5610v All-In-One, the easy way to scan from your printer is to click on start, go to Paint and then File, the option "From Scanner or Camera" will come up.. click there and poof - you can scan anything you want and save it where you want... Problem solved!! good luck!!!
Posted on Jan 01, 2009
The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.
Over 21 years of PC and printer support/repair
Posted on Jun 18, 2009
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