Question about LeapFrog My Pal Violet

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I am trying to complete the setup on my daughter's My Pal Violet dog but when I try it gets to 66% complete then tells me "Whoops, we can not detect your toy to complete your setup!" It is plugged into my computer and the My Pal Violet power switch is turned on. Please help.

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6ya6ya
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Posted on Jan 02, 2017

  • 8 Answers

SOURCE: my dauhter got the leapfrog

You have to download the software for your computer that allows you to connect Violet in order to change the name, etc. Once you do that, connect Violet with the cable included and follow the steps. If you need more help let me know. It's a little tricky sometimes if you don't do things in the precise order.

Posted on Mar 30, 2011

rosaflorence
  • 1 Answer

SOURCE: leapster connect will not find

I am having the same problem. Let me know if anyone finds the solution.

Posted on Dec 05, 2011

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1 Answer

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Here you are. It took a while to find the instructions!

In addition, if you would like to delete the data on your device prior to recycling, open the LeapFrog Connect program, sync your device via USB to your computer, click on the product you would like to reset from the "My Products" screen, then under "Settings," select "Reset". If you have not downloaded LeapFrog Connect, please follow these instructions to do so.


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