Question about Dell Latitude D630 Intel Core 2 Duo T7250 2M L2 Cache, 800MHz Dual Core 80GB/512... PC Notebook

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How do i get my dell d630 to bring up windows after it has done a windows update and keeps displaying 3of3 0% and again it shuts down. I was installing avast onto my laptop when windows started doing updates out of no where and when it finished it restarted and started initalizing updates, it restarted after it did 1of3 and again after 2of3 and after 3of3 and after that restart it showed 3of3 initiaizing 0% forabout 1 minute and then it shuts down and continues this loop. I have tried booting in safe mode with command prompt, thorough boot instead of fast, etc. also this laptop is new and it came without any cds or dvds or anything to recover or repair. Your advice would be greatly appreciated. THANK YOU MUCH! Elisa Parker

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Hi Elisa, I'm very sorry to hear about your probelm, But lets get your device fixed.

1st. As soon as you press the power button on your netbook / laptop keep tapping F8 until another screen pops up.

2nd. Select safe mode with networking.

3rd. Bring up your internet browser and add this link http://support.kaspersky.com/viruses/solutions?qid=208280684

4th. Scroll down just slighly until you see - Execute tdsskiller.exe (Not the zip)

5th. Click on the tdsskiller.exe and save to your desktop.

6th. Double click and install tdsskiller and then run open.

7th. Run a scan and when scan is complete select cure from the top right.

8th. Click start and shutdown your netbook / laptop.

9th. Start your device as normal.

I really hope this helps and please rate. If you need any further advice or info please comment and i'll do my best to answer your problem as quickly as possible.

All the best and good luck Elisa.

Posted on Mar 13, 2011

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Hi,
I know this issue is related to Avast AntiVirus, please try Safe Mode, and run an utility to uninstall Avast
Then you can install instead Microsoft Security Essential (MSE), highly recommended.
http://forum.avast.com/index.php?action=printpage;topic=68604.0
Download the avast! Uninstall Utility, aswClear5.exe find it here (http://www.avast.com/uninstall-utility) and save it to your HDD (it has uninstall tools for multiple avast versions).

  • 1. Run the avast! Uninstall Utility from safe mode, first for 5.0 and then for 5.1 (if it has a 5.1 option).
  • 2. once complete reboot into normal mode.

Posted on Mar 13, 2011

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