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Lost internet connection. I use BT Voyager 190 ADSL modem on AOL with WIndows Vista. Power and Thernet indicator lights are on solid, but DSL and Internet indicators are off.

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  • croesati Aug 01, 2008

    Checked the phone line connections and found they were not as AOL required. Connected ADSL Filter direct to main phone socket and from filter connected PC to ADSL output and phone to Phone output. Problem fixed, many thanks igi_57.

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Sounds like there is a issue with your phone line. The DSL indicator is the phone line. Check to see if you have a dial tone or if a message is on the phone you haven't listen too, if you have message service. Try unplugging all phone connections as and replug them in again. You also might need a filter for your DSL to phone line. Also if you have an alarm that is monitoring your system, you need to by pass alarm and use a filter.

Posted on Aug 01, 2008

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I have a problem in my magic jack it shows error 401. i restart and reinstall lot of time and even i reinstall my windows... help me


Please check your internet connection and make sure your internet is not intermittent. monitor the dsl light on your modem and you should see SOLID green all the time. once it flashes green or flashes red that means you have intermittent connection

Sep 06, 2011 | PC Desktops

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Troubleshooting DSL Modems


Ever look at your DSL Modem and wonder what all those lights mean? Why do some flash, while others remain solid? What if your lights are different colors? How do you tell if your DSL Modem is working correctly?<br /> <br /> Each light on your DSL Modem represents a function. The light is an indication of whether that function is working properly. Sometimes the placement and title of each function can vary by modem manufacturer, but they are pretty standard in interpetation. If you look closely your modem, you might find that each function is labeled in small print to help identify them.<br /> <br /> A standard DSL Modem has a light for power, internet, ethernet, link and wireless connection. A healthy DSL Modem will have a steady green light that does not blink or flutter for all features other than internet, ethernet and wireless. A flashing or fluttering light indicates movement and useage. When you are connected to your DSL Modem wireless, the light for this feature will blink indicating a connection and/or active useage. If the internet connection is working properly the color of the light will be green. If the connection is working but experincing a problem the light can turn to yellow or orange. If the connection fails, the light on the DSL Modem can be red or absent depending on the problem causing the trouble. If your service is turned off by the provider, more than likely the light will be "off".<br /> <br /> If your lights turn a different color, are absent or your internet connection fails try power cycling your modem before reporting the trouble to your provider. Power cycling helps the DSL Modem to reset its connection and repair your internet services.<br /> <br /> If you are using a DSL Modem alone to connect to the internet (no additional router) you can power cycle it by first turning off your computer and then unplug the modem itself from the power source at the wall. Wait for 1 to 2 minutes and then plug it back into the power source and wait for the warm up to finish before rebooting the pc.<br /> <br /> The DSL Modem should go through the normal warm up procedures of blinking lights, making them all stable and solid green ect. You will know when its finished warming up when the features are set at solid green (other than eithernet, internet and wireless connection as explained above). When the modem finished the warm up, reboot your computer and check your internet connection.<br /> <br /> Power cycling your DSL Modem can help keep your connection healthy and running at optimal speeds.<br />

on Mar 30, 2011 | PC Desktops

1 Answer

I need to change the modulation type on my modem to select g.dmt to make my internet connection more stable HELPPPPP!! i have NO clue how to do it. it's an ADSL 2+router DSL 504T.i am computer...


To configure the modem You will need to use the cd provided.
ftp://files.dlink.com.au/products/DSL-504T-GenII/QuickInstallGuide/DSL-504T_C3_QIG_v2.00.pdf

Or to configure without the cd follow the steps below:
  1. Connect the Adsl router with your computer.
  2. Use the network cable provided with the router.
  3. Connect the power cable to the modem, it will light on firmly with a green button on.
  4. Open your web browser and type the ip address: http://10.1.1.1
  5. Default username and password is:
  6. User-name: admin
  7. Password: admin
  8. Use the quick setup wizard.
  9. It will be more easy for you to configure it.
  10. Be sure to have the username and password from the ISP for the internet access, you may need to reconfigure it from start. or if you may need to reset the modem
  11. At times to access your modem you will need to set the ip of your network card to the same range.
  12. To set the ip go in control panel then open network connection
  13. Doulbe click the local area connection.
  14. open Internet Protocol Open Tcp/ip
  15. then set your ip Like: 10.1.1.5
  16. ok
  17. ftp://files.dlink.com.au/Products/DSL-504T-GenII_NZ/Manuals/
I am enclosing a manual for you.
If you Need further help do not hesitate to revert back
Ok cheers
Uttam

Feb 13, 2010 | PC Desktops

1 Answer

Nearly every time I try to log-on to AOL I have to press the button on the back of my BT 190 Voyager ADSL Modem and take the power button out,then re-plug it before I get the modem to work. Do I need a new...


TRY CONTACTING THE MANUFACTURER FOR A FIRMWARE UPDATE FIRST JUST GO TO WEBSITE AND ENTER MAKE AND MODEL.ALSO CHECK WITH AOL MAYBE A COMPATIBILITY PROBLEM OR AOL UPDATE MAY HELP.HAVE A GREAT DAY.RICHARDM69

Dec 01, 2008 | PC Desktops

2 Answers

I lost the instructions on how to install a Linksys wireless router. I would like to down load these instructions.


cable setup

This guide is recommended for Cable Internet Service in the USA like Charter, Cox, Comcast, Cable Vision, etc.
  1. First you need to connect the device together. You need to connect your cable modem to the internet port on the back of the router, and the computer should go to one of the 4-port on the router labeled Ethernet (1, 2, 3, 4).
  2. Then turn on the modem first, wait for the lights to stabilize before powering on the Linksys router. Lights that you should have on the router are Power (solid green), Wireless/WLAN (Green sometimes flashing), One of the no. lights where the computer is plugged in (flashing), And the internet light (flashing).
After doing this step there are times that this will already get you online. If the internet will not work, you continue following the steps 3.

3. If the internet is still not working; we will need to adjust a setting on the router setup page. To access the setup page of the router you need to open your internet explorer or Firefox on the computer that is hardwired directly to the router. In the address bar of your browser (Internet Explorer or Firefox) type http://192.168.1.1/ and hit enter or click Go. It will ask you for a username and password. Just type "admin" for the password field and there is no username. If you have ran the setup CD prior to this, then use the password that you have set when were running the setup CD.
4. Once you are in the setup page of your router make sure that the Internet Connection Type is set to Automatic Configuration DHCP, then click the save the settings button at the bottom of the page. After saving the settings, click the sub tab at the very top of the page that says MAC Address Clone. Set it to enable and click the button that will say Clone or Clone your PC's MAC and save the settings again.

5. After doing step 4, do a power cycle. Power cycle is done by turning of the router, modem and computer. Leave them off for a minute, tuned them back on in this order. Modem first wait for the lights to stabilize, then the router wait until the power light become solid. Then turn on the computer. This will get you online through the router.


DSL

Configuring the Linksys Router.
These instructions assume the computers TCP/IP Properties are configured to " Obtain an IP Address Automatically"
1. Connect the Linksys power supply and connect a Lan port to the computers Lan port.
2. Go to your desktop and double click on Internet Explorer (Located on the Start Menu in Windows XP)
3. When "Internet Explorer" opens type »192.168.1.1[?] into the "Address" bar and click on Go
4. The "Enter Network Password" window will appear.
5. Skip user name and type admin (admin is the default password) as the password, and click OK
6. Scroll down on this page and look for (on older firmware) PPPoE or select the option for PPPoE under "WAN Connection type"
7. Username: yahootheclown@sbcglobal.net or yahootheclown@ameritech.net and your password.
8. Select the option for "Keep Alive" with a redial period of 180
9. Click on the Apply button.
10. Then click on the Continue button
11. Exit Internet Explorer

Power Cycling:
1. Shut down your computer
2. Unplug the power from the router
3. Unplug the power from the DSL modem
4. Wait for 30 seconds and re apply power to the DSL modem
5. Once the lights on the DSL modem stop blinking power up the router
6. Start up your PC

Checking your internet Connection:
1. Go to your desktop and double click on Internet Explorer (Located on the Start Menu in Windows XP)
2. When "Internet Explorer" opens type »192.168.1.1/Status.htm[?] into the "Address" bar and press the "enter" key or left click the "go" button
3. The "Enter Network Password" window will appear.
4. Skip user name and type admin (admin is the default password) as the password, and click OK
5. On the left of the "Status" page you will see "PPPoE Enabled", and to the right you will see the Status of the connection. It can be one of the following:
- Disconnected
- Connecting
- Connected
6. If the status is "Connected" you should be able to browse the web, if not reboot your computer
7. If you get an error message please repeat the "Configuring the router" and "Power Cycling" steps with a different username.
- If all four connections fail then please see our knowledge base articles on the error you're getting.
Once the router is configured correctly you should change the default password and record it for reference.
You should also add the "Enter Network Password" page to the Favorites List, and review the user manual.


for linksys tech support call 1800 3267114

hope this helps.

Oct 18, 2008 | PC Desktops

1 Answer

I have tried to replace my dsl modem with a wireless modem router (thompson speedtouch 585) using aol.After dissconnecting the old modem I followed the step by step instructions supplied by aol.All seemed...


Try contacting the DSL provider, if not All-Operatingsystems-Lost.
U may try Start-controlpanel-network connections-local area connection-properties
Ensure correct card under connect using.
click on configure.
click on advanced.
reset to auto detect
click ok
reboot
There are sometimes issues with the PPPOE. the DSL provider should be able to resolve this.
Good Surfing

Mar 16, 2008 | PC Desktops

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