Question about Samsung Refrigerators
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Posted on Jan 02, 2017
We have just had to call out an engineer to get our 1 1/2 year old Hotpoint Graphite Frost Free Fridge Freezer repaired. The fridge had almost entitely stopped cooling even when on high. I was amazed at how easily the problem was sorted. The engineer removed all the basktes from the freezer to access the screws on the inside backpanel of the freezer. Once this panel was removed it was clear that the so called Frost Free doesn't really mean what it says. The ice need to be melted with a bit of simple care. It is obvious that with a bit of care it is easliy a diy job BUT PLEASE BE CAREFUL AND READ THE NEXT PART BEFORE YOU BEGIN TO REMOVE THE ICE> The ice forms around variouys pipes etc and he usecd a screwdriver to help release the ice quicker than waiting for it to defrost and he also used a simple hairdryer to help speed up the process. He had a ntowel and a basin to take care of the water. Next time I would have no problem doing this myself but I would need to leave it a little while to defrost and NOT USE A SCREWDRIVER as I am sure somehow I would puncture a pipe or the wall of the freezer itself and I am quite used to doing the odd bit of DIY. On a difficulkty scale of 1 to 10 with 10 being difficult I would rate the job as about a 3. Hope this helps anyone who reads this about £70.
Posted on Dec 27, 2008
I did samsung warranty for awhile and these fridges have a faulty defrost termination clixon. What happens is when you turn off the fridge it turns it off defrost. If you do get a tech out there are two parts you need to fix it. One is a yellow sensor cable and the other is a defrost termination wire that is black and red. These two parts i use to sell for $70aus when the fridges where out of warrenty.
I actually have one of these fridges now and work so if you have any other problems please let me know
Posted on Jan 08, 2009
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