Question about Creative Technology ZEN Vision M Digital Media Player

6 Answers

Successfully installed a replacement battery but when I had machine open, the small black rubber square (1cm) with a button indentation fell out from the on/off switch mechanism. I am having trouble knowing how it goes back as everything I have tried does not allow me to switch the machine on or off, or put on lock. Only by sliding the mechanism with a knife (with the top plastic cover removed) can I make the machine turn off. The only way to switch on is be plugging in the mains. Can anyone help me by illustrating how this rubber pice fixes in? Do I need to take out the four screws and insert it or can I do so with the top cover removed only? Cheers.

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  • cliffcobb Mar 15, 2011

    Hi, the first expert didn't actually help me in any way unfortunately - both two photos and a video failed to address the issue for me. Here's hoping now. The whole point for me is that there is a small square 2cm rubber piece with a 'button' formed in it that fell out of the machine when I opened it to successfully replace the battery. I have assumed it fits into the little rectangular (5cm long, white) plastic on/off piece at the bottom above the mechanism which, when pressed, switches on the machine. No matter which way I have tried to place this rubber piece, I cannot get the Zen to switch on or lock. Can you help me on how to fit the rubber square and make the machine switch on? All I can do at present is plug it into the mains which automatically brings the Zen into life, use it, and then open the top and with a knife slide the mechanism over to switch it off. Any help would be appreciated. Cliff

  • cliffcobb Mar 15, 2011

    Thanks very much as this is much more like what I need. However, I have never worked on a motherboard before and need more help here. I have the Zen disassembled down to the motherboard. I have fixed back the battery but I don't know "try to turn it on by pressing the 'on' switch directly on the board" There is nothing I can see which is an obvious 'on' switch. The blue light comes on at the top.



    I also have no idea how to 'try the lock function' on the motherboard.



    As I can't identify any 'on' switch it is not for me so easy to see how to 'fit the rubber there'. Which way round does it go and how does it fix on? The only thing I can see where it would fit over is something on the left of the motherboard two thirds up, but I guess the 'on' switch is at the top.



    Can you help further? Hopefully quickly as I have the pieces all over my desk! Thanks, Cliff

  • cliffcobb Mar 15, 2011

    Thanks very much as this is much more like what I need. However, I have never worked on a motherboard before and am struggling to identify the 'on' switch.



    I have it disassembled and fitted back the battery. I get a blue light at the top but can't identify an 'on' switch to test, nor a lock function to test. What am I looking for?



    Clearly, I can't fit the rubber piece onto something I cannot recognise. I am not sure I would automatically know which way round it goes to fit on.



    Can you tell me what I am looking for and where on the motherboard?


    Thanks, Cliff

  • cliffcobb Mar 15, 2011

    Thanks very much as this is much more like what I need. However, I have never worked on a motherboard before and am struggling to identify the 'on' switch.



    I have it disassembled and fitted back the battery. I get a blue light at the top but can't identify an 'on' switch to test, nor a lock function to test. What am I looking for?



    Clearly, I can't fit the rubber piece onto something I cannot recognise. I am not sure I would automatically know which way round it goes to fit on.


    Can you tell me what I am looking for and where on the motherboard?

  • cliffcobb Mar 15, 2011

    Hi, I have no way of knowing if my words are getting through to you? I don't know if there is a problem sending or not as I am having connection problems. I will send it one more time and see if anything shows me it has gone.



    Thanks very much as this is much more like what I need. However, I have never worked on a motherboard before and am struggling to identify the 'on' switch.



    I have it disassembled and fitted back the battery. I get a blue light at the top but can't identify an 'on' switch to test, nor a lock function to test. What am I looking for?



    Clearly, I can't fit the rubber piece onto something I cannot recognise. I am not sure I would automatically know which way round it goes to fit on.



    Can you tell me what I am looking for and where on the motherboard?

  • cliffcobb Mar 17, 2011

    Hi, any idea when I might hear back from you? I need to know exactly where 1. the on switch is on the motherboard 2. where the lock is and how to try it out 3. how exactly to fit the rubber piece? I can't see how it fits anywhere and how it functions.If you don't know, please say and I will keep trying to ask elsewhere. Cheers, Cliff

  • cliffcobb Mar 19, 2011

    Hi, got a message four days ago and have the Zen in pieces. Do I need to still or wait or shall I try another 'expert'? Just say if you don't know where the rubber goes. Cheers, Cliff

  • cliffcobb Mar 21, 2011

    Hi, now 6 days - should I still be hanging on for you? Thanks Cliff

  • cliffcobb Mar 22, 2011

    I have my Creative Zen Vision M openned up to the motherboard (though not detached it as yet) and need to know how to place a square black rubber piece (1cm long, 8mm wide with a rubber button shape) onto any switching on mechanism. I had changed the battery and this fell out. I now can't switch on or put on hold. I don't really know what is the 'on' or 'hold' function on the motherboard (I am a complete novice at this) and would welcome someone giving clear instructions where it goes so I can put the machine together and start using it. The 'on' function works fine if connected to the mains.

  • cliffcobb Mar 22, 2011

    Hi, thanks for this but it is precisely "fix the rubber piece or replace it properly" that I don't know how to do. Where does it go and how do I fix it? I can't work out where it actually goes before I put the machine back together. Cheers, Cliff

  • cliffcobb Mar 22, 2011

    Also, the manual doesn't tell me anything on how to replace this rubber piece.

  • cliffcobb Mar 23, 2011

    I am still trying to locate an expert who has actually taken a Creative Zen Vision M apart and can answer me the simple question of where the small (2cm x 3cm black with button area) rubber piece goes inside. It is clearly to do with the start/lock mechanism as it will neither start nor lock now. I was taking out the battery for replacement when it fell out. I am not an expert at motherboards so you will need to give clear instructions of where it goes. Thanks a lot.

  • cliffcobb Mar 24, 2011

    Hi, thanks for reply. Definitely no springs as I was opening the machine on a towel and the rubber piece was the only thing that dislodged while I was handling it.



    The crucial thing I need to know if what you don't quite say, assuming you are familiar with the Zen Vision M?



    To fix the small black square rubber is by taking out the four screws and ensuring the rubber sits well with the indented part facing down. I have the four screws taken out and the motherboard exposed. So where do I ensure the rubber sits well? Is it at the top? Is it on the front? Is there a clear place where it goes? This is precisely what I need to know - where is the exact location of the rubber piece before I put it back together? Have you had one opened? Thanks a lot. Cliff

  • cliffcobb Mar 24, 2011

    Hi, thanks but that video shows me nothing about that black rubber piece. I have watched in many times carefully but I can't see that piece anywhere. Cliff

  • cliffcobb Mar 24, 2011

    Hi, you actually pointed me to pics and text rather than the videos on that site. On the step 3 final picture, do you think that is the rubber piece on the left? Have you taken apart a Zen Vision M? Cliff

  • cliffcobb Mar 24, 2011

    Hi, I am completely and totally in the same situation I was two weeks ago. I try to fit the rubber piece on top of the on/off slider and then place the piece on top which has a bit to show the light and the rest has two prongs down which goes into the rubber thing. When I assemble the top thing, this arrangement will not press hard enough on the on/off switch to make it work. All I can do to work the machine is take all those pieces off, insert a cutting knife into the on/off switch to slide it along and then the machine works. I have to do the same to stop the machine. It seems to me now that I can't find anyone who has seen the inside of this machine and let me know where I am going wrong. I guess I just throw the whole thing away now. Before I replaced the battery, I could work the on/off switch with main power plugged in. It was only when I bought and replaced the battery that this rubber piece alone fell onto the towel I had out. Since then I cannot work out the way it actually fits into the machine to give the pressure needed to switch it on or off. Do you agree the machine has had it? Just a shame because it is fine in use. Cheers.

  • cliffcobb Mar 25, 2011

    Hi, one last try to find an expert who has taken apart a Creative Zen Vision M before I throw the machine away. It works perfectly after I fitted a new battery but a little rubber rectangle (3mm by 1cm)fell out. Now the power on switch and lock do not work (previously working fine as I could use the machine on mains). Now the only way I can turn the machine off is take off the top cover and a bit of plastic, put a knife in to slide the switch off. I have to do the same to switch on or just plug into mains and it comes on automatically. I have tried a number of experts here but they try to answer without giving me a clear understanding on how to fit this bit of rubber. If the bit of plastic at the top should fit into this rubber and rest on the power switch, any way I try to fit it does not allow pressing that plastic to switch on the machine. The power switch is on the edge of the motherboard and flush with it, so I am not sure whether the switch itself has become indented or faulty. I have tried for weeks now and have got nowhere. It is frustrating as the switch was fine and it was easy to replace the battery. This one lose piece makes the machine useless. I can't sell it or give it away like this, so it will be thrown away unless some kind soul knows what to do. Thanks, Cliff

  • cliffcobb Mar 25, 2011

    No way the LCD screen is anything to do with it.

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6 Answers

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  • 3,018 Answers

What fell out was your switch. That little indentation you speak of is what activates certain functions of your media player depending on the switches position. If you are handy enough you can replace the switch where it goes. You have to open your media player up. So you will want to do this on a table with some space. Use a thin towel or something else similar to work on so you don't scratch the face of your media player. Let's get started.

  1. Move the setting on the MP3 (where the switch will go) to all the way on one side or the other. This will take the guess work out of placement of the switch.
  2. Remove the screws on the back.
  3. Now you have to remove a couple more screws to get the front off. Now when you open this media player you are just going to set this with in it's spot so don't pull the front all the way off. Just enough to get the switch where it needs to be.
  4. Set the switch on the its track according to the position the switch on your media player is at.
  5. Set the front panel down and make sure everything lines up.
  6. Carefully reverse above procedure.
  7. Your media player should be back to normal.
Regards, Tony

Posted on Mar 25, 2011

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Hi.
these things usually happen because of problems lcd screen.
If your problem just happened after you make repairs to the hardware, it is probable technical error, try to loosen the back of what you have done and make the installation more carefully. Normally, if the error during installation, it will return to normalcy after the installation is back to normal.

regards

Posted on Mar 25, 2011

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  • Master
  • 2,047 Answers

Power buttons are quite a delicate part to tamper with as they are usually very sensitive and little misguidiance could spoil the power function. To fix the small black square rubber is by taking out the four screws and ensuring the rubber sits well with the indented part facing down.Also most power button systems have springs chech if your unit has a space to accomodate springs then get replacement springs for the button as most likely the spring would have fallen off.
Hope this solution has been helpful?

Posted on Mar 23, 2011

  • 1 more comment 
  • Rockme
    Rockme Mar 24, 2011

    Thanks for your feed back. I mixed up the unit you were refering to with a different unit. Here is a link to completely guide you in the assembly of the Yen Vision M as well as give an insight to help you re-assemble it.http://anythingbutipod.com/2006/02/how-t...
    Hope this has been helpful?

  • Rockme
    Rockme Mar 24, 2011

    There is more than one back rubber inside the unit. Some of them are used to support the HDD from making continous contact with the main board and the screen while the other one goes under the top screw coverng where the power button is supposed to be slid from. It is meant to support the decorative cover from depression.

  • Rockme
    Rockme Mar 24, 2011

    Sorry but instead of throwing of the unit i would advice you just refer it to an expert to help couple it back. instead of throwing the unit away as you have come a long way.

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  • Master
  • 1,833 Answers

Hi,

According to your problem it may occurs for on/off switch. Don't worry It is not a big problem. If you sure it is the problem of on/off switch then you can try to fix the rubber piece. To do so just open the screws and take out the front panel of the player very carefully. fix the rubber piece or replace it properly. It may solve your problem but before that make sure the replaced battery is OK and the wires and circuits of the battery or player is not faulty. To do so you can take help from manual.

Posted on Mar 22, 2011

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Hello,

First, you will need to disassemble the player completely in order to fix the rubber firmly to it's rightful position.

Make sure the player is turned of. Get a screw driver that can fit into the screws of the player, remove the battery, and proceed in disassembling the player.

After it has be disassembled, fix back the battery into it, then try to turn it on by pressing the "on" (switch) directly on the board without the on rubber piece. This will enable you know if actually the "on" is working. You can also try the lock function. After that,you can now fix the rubber.

Look at the case of the zen player, I mean the position if the 'On', you will see where the rubber will fit. Place the rubber there, then carefully assemble the zen with the rubber getting of. This clip the rubber firmly to its correction position and is shouldn't fall off.

You can now screw the case back together and it should be done.

I hope you understand what I am trying to say............

I wish you good luck...

Posted on Mar 15, 2011

  • Walesarumi
    Walesarumi Mar 15, 2011

    Hello,

    yes, I can see your message. I wasn't online all this well. Please give me some time to look into your problem. I will get back to you....... Thank you.

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  • 1,961 Answers

I believe the rubber you are describing is the slide switch control for the on/off button
here is the illustration:
Successfully installed a replacement battery but - alpug_39.jpgalpug_40.jpg


for a more comprehensive explanation watch this video.


good luck!
and please do accept my solution if this help you.
Thanks for consulting Fixya.

Posted on Mar 13, 2011

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