Question about Sylvania G-Netbook

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Just got a brand new sylvania 7 " netbook -charged it overnight and tried to start it up but all we get is a application error message.

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  • Dimitris Panokostas
    Dimitris Panokostas Mar 13, 2011

    Could you be more specific please?
    What message do you get? When exactly do you get the message? If you could describe in detail all the step until the message shows up, it would greatly help to understand what's wrong and provide a solution.

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One thing you can try is to remove the battery and see if the machine will boot up with the Ac plugged in. If the battery is bad the machine may not boot with the bad battery installed. This is a safety feature to keep from overheating a bad battery with the charger. If the machine then boots up you need to replace the battery or take the machine back for a swap out.

Posted on Mar 16, 2011

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1 Answer

Just got our net book. We went to turn it on and we got an application error. application udevice.exe encountered a serious error and must shut down. It has not started up corrected since we got it...


Well, if the machine is brand new, it's covered by manufacturer's warranty and sellers guarantee.

I would suggest contacting the seller helpline directly, it's your primary consumer right to get comprehensive help from them as there's something obviously wrong with your newly purchased product.

Please come back and leave a rating/testimonial if helped or post a comment for further assistance.
Thank you for using FixYa, the community-based help site :)

Jul 30, 2011 | Sylvania G-Netbook

2 Answers

When the computer turns on it says.... " Application explorer.exe encountered a serious error and must shut down. Just purchased the computer and it will no go pass this error message


"Application explorer.exe encountered a serious error and must shut down"means sometime in the past, someone must have installed the OS incorrectly or has deleted something vital, which is why this error is occurring. The only way to bypass this is to reinstall windows OS using the CD that was provided for you, and this error will disappear.

Jun 29, 2011 | Sylvania G-Netbook

1 Answer

My Sylvania 7" netbook says;


If you have a SYNET07526, then you have a problem with loading all of your applications and it appears that I.E is a problem. You may want to re-flash your system as that is the only way you can get the full compliment of applications. See my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

You may want to go to www.digitalgadgets and see if you can find the same information.

Apr 15, 2011 | Sylvania G-Netbook

1 Answer

At start up application error message is displayed saying that the application explorer.exe has encountered an errorand must shut down. help?


press F8 on bootup and start it in safe mode with network, if that doesn't work its a restore, unless you know a man who can copy the offending corrupt file and replace it, but safe mode might just sort it. you never stated what operating system you are using but try it anyway.

Feb 01, 2011 | Sylvania G-Netbook

1 Answer

L bought a Sylvania 7" Netbook as a gift for my


I would return it .. our Janitor has one, a gift from his dad.. He brought it up to me to setup for him.. If every thing would work, it would not be a big deal. I did at one point get it to connect to a wireless connection, but it would not communicate - would never get an address for a DNS server. Then at one point it would not turn on. After letting is set overnight it would start up but not a single program was on the device. I hit the reset button, nothing. I downloaded the latest and greatest OS update from the advertised web site.. unzipped it to an SD card.. tried to re-flash the unit - nothing.. Now I cannot recharge the batteries .. I can't wait to get rid of it. Most (maybe all) of the reviews and comments you read about this device are negative in one way or another.

Dec 28, 2010 | Sylvania G-Netbook

1 Answer

Have a new 7" Sylvania


Assuming that the restart was pushing the reset button on the back, then see my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

Dec 27, 2010 | Sylvania G-Netbook

2 Answers

I have a sylvania 7"


First down load and install Winrar at: http://www.rarlab.com/download.htm this will aid you in unpacking the files in sylvania_smartbook_OS_update.zip . Down load the up date to a Folder on your C:/drive. If you were successful in down loading WINRAR, then the file icon in the folder will look like a stack of school books.(The OS Update.zip was packed by WINRAR so you have to un-pack with the same program.) Double click on that file icon. and the program will ask you where to extract to. Extract to C:\sylvania1 so you can find it on your drive. Look in my computer for c:\sylvania1 and open up the folder. Right click on the script file and copy or send it to your SD memory card. If you examine your SD card then, you will see that only script resides on your SD card. Take the SD card to your SYNET07526 and plug it in to the SD slot.(It goes upside down) cut off your machine. Turn on your machine and you should see it up dating. This is the full up date found at: http://digitalgadgets.com/netbooks/7-in-netbook.htm

If you only want to update the RT28701, there is a different procedure. You have to go to:

http://www.digitalgadgets.com/netbooks/update.html and down load the file to a SD card and copy that specific file RT 2870.cab back to your desk top where it will execute by you clicking on it.

It is two separate procedures. see my How to at http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing

I think you are mixing the procedures.

Dec 19, 2010 | Sylvania G-Netbook

1 Answer

On my Sylvania 7" netbook from CVS (SYNET7WID-R).


Try to open the websites using Firefox. If you are already using firefox, try to reset it to default settings and try to open the websites again. If you don't want to use firefox, try to reset whichever browser you are using to default settings and try again.

You may also try clearing cache.

Dec 03, 2010 | Sylvania G-Netbook

1 Answer

I have a sylvania 7 inch net book. Though it says I am connected to my network, I continue receiving "cannot find server" error message. I have tried everything, please help. Thank you.


The WiFi software that is embeded into the OS does not work very well. Fortunately digitalgadget.com has a download that somewhat fixes this problem fairly well. The new download is not totally goof proof, but you can work with it.
Go to: http://www.digitalgadgets.com/netbooks/update.html and download the indicated update. You can copy it to a thumb drive and connect the thumb drive to your Sylvania , find it under My Computer and then copy it to your
desktop and run it from there.

Dec 02, 2010 | Sylvania G-Netbook

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