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HI I HAVE A NC10 LAPTOP THE SOUND ICON IS THERE BUT I HAVE NO SOUND IT IS NOT MUTED.I HAVE VERY LITTLE KNOLEDGE ON COMPUTERS PLEASE CAN YOU HELP

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Hi there,
The problem is that your laptop has no sound drivers. To fix, we need to install these "drivers" (a program that tells windows how to interact with your speakers correctly).
Assuming you're using windows 7, download the following file: http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_UK&CttFileID=2477453&CDCttType=DR&ModelType=N&ModelName=NP-NC10&VPath=DR/200910/20091008134156078/Sound_Win7_6.0.1.5923.zip

Once it's downloaded, go to the place where you saved it, then right click and click "extract all" click next through all the steps and you should have a new folder. Double click on that and then double click on "SETUP.EXE". Click through all the steps, if anything asks for permission give it permission, if any warnings come up, accept them because you know this is a trusted piece of software from samsung, then finally restart your computer when you're prompted to.
Good luck!

Posted on Mar 13, 2011

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Posted on Jan 02, 2017

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